Error on mobile: Different product stock levels

  • Resolved eletsohu

    (@eletsohu)


    2 years ago

    Hi! First of all: I have to tell, that I love this plugin! *****

    However, I have noticed an issue: Out of stock product item (woo) was still shown as available on mobile.

    There is a product in woocommerce, which has been sold out and became out of stock, so you cannot add it to cart. It works fine on desktop.
    But if I have checked on mobile, it still had 4 items available. Of course woo did not let to add it to cart, and dropped an error msg, but the stock level did not change.

    I have cleared cache in wphb, which solved the issue, so it is definitely caused by Hummingbird cache.

    Have you happen to notice the same?
    Thanks a lot in advance!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @eletsohu

    We are happy that you love the plugin and sorry to hear you are having this issue.

    Hummingbird split the Mobile and Desktop folder cache, so it was possible the page was on cache with 4 products for mobile but not on the Desktop folder.

    As Woo sites require the cache to be cleared frequently to prevent those issues can you verify if you have the Clear cache on Post/Page update? https://wpmudev.com/docs/wpmu-dev-plugins/hummingbird/#whenever-page-post-updated

    If not, please enable this feature, and also keep the Preload disabled, another option that I suggest enabling for e-commerce sites is the clear cache in intervals so you clear it once a day.

    Let us know if you have any additional questions.
    Best Regards
    Patrick Freitas

    Thread Starter eletsohu

    (@eletsohu)

    Hi @wpmudevsupport12!

    Thank you for the detailed reply.

    Yes, “Clear full cache when post/page is updated” was on.

    I have disabled “Preload caching” now and also set “clear cache on interval” for 1 day. Hope this will prevent the same in the future.

    Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)
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