Error on Payment

Hi @joelgh1961 ,

Thanks for your message.
We will check and inform to you soon, thanks!

Hi there, is there any update? Thanks

Hi @joelgh1961 ,
Hi @caordawebsol ,
On the latest version of the Gift Card plugin 4.1.8 we still haven’t found the error you mentioned. With the information you send us, we cannot judge whether the error is from the plugin or the error comes from your site. If possible, please create a ticket or send an email, send the infor mation . We will try to check and resolve to you, thanks!

I have payment error as well, I have send support request to [email protected] is this correct? I can’t find a portal to submit a ticket.

This is the error message I received: Error message: https://d.pr/i/lLRwj6

Hi @liufangjian001 ,
Yes, please send detail of issues.
We will check and resolve to you Asap,thanks!