• Resolved mrickan

    (@mrickan)


    After making an adjustment to the load order and attempting to save it, the PO dialog (v6.03) appeared but did not contain any sort of error or confirmation message.

    Subsequent attempts to save the order return the warning that the sequence wasn’t updated because it wasn’t changed.

    I’ve also started to experience a white screen in the admin area when one particular plugin is active. The plugin functions as normal when viewing the site. This happens to be the same plugin that I had last shifted in the load order.

    A couple of questions:

    1. Is there a way to resolve the issue with the saving of the load order?

    2. Is the load order affected only when PO is active? When I deactivate PO, the plugin continues to cause the white screen in the admin area. Selective admin area loading is disabled. The plugin did not produce the white screen in the past so it appears to be more than coincidental but it’s definitely an odd one.

    https://www.ads-software.com/plugins/plugin-organizer/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jeff Sterup

    (@foomagoo)

    Try resetting the order to default. A plugin can cause problems if it is loaded in the wrong order. If you aren’t experiencing problems with your plugins there is really no reason to change the load order.

    To do that select “Reset To Default Order” on the Group And Order Plugins page. Then hit submit.

    Plugin Author Jeff Sterup

    (@foomagoo)

    Backup your database before doing this of course.

    Thread Starter mrickan

    (@mrickan)

    It appears that I am able to reset to the default order. Once I submit, all of the plugins are in alphabetical order with the exception of VaultPress, which always remains at the top.

    It sounds a little improbable, but is it possible that this one plugin was prevented from introducing a conflict with the custom load order and that the issue is now surfacing in the default order?

    Once the plugin is activated the backend is inaccessible so unfortunately any changes in PO won’t affect it.

    Thread Starter mrickan

    (@mrickan)

    I ended up testing a bit more and discovered that the plugin causing the white screen in the admin area is experiencing a problem only when PO is active.

    I have a separate test server and the two are coexisting happily.

    Is there a way to tweak the tables in the database if something has been corrupted or am I basically looking at removing PO and starting over?

    Plugin Author Jeff Sterup

    (@foomagoo)

    You can edit the tables in the database. The table name that contains the plugin organizer settings is wp_po_plugins. The array that contains all of the active plugins in the order they are loaded is in the wp_options table. The option name is ‘active_plugins’. This is part of the core so you shouldn’t edit this directly unless you know what you are doing.

    Thread Starter mrickan

    (@mrickan)

    I’m a little bit concerned about experimenting with core tables but it’s an option.

    Otherwise, if I deactivate and delete the plugin then reinstall I can basically start fresh?

    Appreciate your help on this!

    Thread Starter mrickan

    (@mrickan)

    In case someone else stumbles into a similar situation, I found that the way to resolve my issue was to delete the plugin that was conflicting with PO and to install a slightly modified version of the same plugin using a new name.

    After the revised version of the plugin was activated, it continued to work but yielded a fatal error that was not appearing before in any logs. Since fixing the error, everything appears to be fine once again.

    Why the conflict or the error appeared in the first place remains a mystery.

Viewing 7 replies - 1 through 7 (of 7 total)
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