Error on selected countries, other countries still able to buy.

Hi @johnson16,

Can you send me a screenshot of product settings and CBR Plugin settings that one product? and also send me a screenshot of the error message on the cart.

And, also please explain more what you do with that product.

Thanks ??

Hi Zorem,

Thank you for the prompt replied.

I had set the CBR setting, Geographic availability to selected countries to only one country. I can’t insert the screenshot here.

This product is only selling in my country whereas the rest of the product are still able to sell overseas.

Thank you

Hi,

IF you want to sell products for selected countries. then you need to configure settings like screenshots.

I provided settings for India country in screenshots and you need to select your country instead of India. Please check the below screenshots.

https://tinyurl.com/szwbo67
https://tinyurl.com/uq8t58k

• This reply was modified 4 years, 8 months ago by Zorem.
• This reply was modified 4 years, 8 months ago by Zorem.

Hi,

If i followed your setting, it will come out like this. “Hide completely” It doesn’t show the product at all.
https://tinyurl.com/qnjw3tq

The setting i am using, got this error. I only allow this product to be sold in Singapore.
https://tinyurl.com/vf7p844
https://tinyurl.com/qqce7pg
https://tinyurl.com/se5wlj7

Hi,

can you send me a product link which product you want to sell only in Singapore?

And, also check on the checkout page after add to cart that product and select country Singapore in billing detail from on checkout page.

Let me know you need further assistant.

Thanks ??

Hi,

This is my product link
https://liquidglasstech.com/product/liquidglass-antimicrobial-sanitizer/

the checkout page for Singapore have no issue. The issue is that other countries can buy this product.

Thank you

Hi, @johnson16,

Can you make sure that you have disabled Detect Geo-location Country?
So it will detect the country from checkout address.

Thanks:)

Hi,

Can i send you via email? my email is [email protected]

Hi,

Do you mean disabled Dect Geo-location Country?
I have tried both enabled and disabled it, It doesn’t work at all.

Thank you

Hi @johnson16,

Can you send me a screenshot of the Plugin setting page?

Thanks ??

I have the same issue!
I set an item that is only available in the US. However, if I use the VPN to change my IP to the US then I can add that item into cart, and checkout with the address is outside the US. Finally, I buy that item with a non-US address.

Just change the IP, and the plugin doesn’t check the customer’s address!

My store is selling items to the US, UK, AU, CA, and IE. However, the plugin is only available to confirm that the customer is from the correct IP address, and it can’t check the customer’s address from the checkout processing. The plugin should be checked the resident address too and confirm which item(s) is not available in that resident address.

• This reply was modified 4 years, 5 months ago by anguschang007.

I am facing similar issue
I have few products that I can sell only in India
so for those products I put option
product available in selected country
and country selected is “India”
and I have disabled geo location
but problem is my customers from India are not able to purchase those products
it shows that its not available for your country.
now thing is this problem started happening when I updated new WooCommerce update.
otherwise same setting was working perfectly fine till that point .
so I suspect WooCommerce update has done something that is creating this problem