Error on Site

  • Resolved SteveHale

    (@stevehale)


    2 years, 5 months ago

    Why am I getting this error after I enter the access key, which I have verified three times!:

    Errors:
    2022-06-25 11:20:18: Service customization: SERVER_ERROR NO: 6 MSG: Unknown access key.

    Please advise

    Steve B

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support SergeM

    (@serge00)

    Hello, @stevehale.

    I checked your Access key, no errors were spotted.

    Please, enable the option “Use WordPress HTTP API”:
    ? WordPress Admin Page —> Settings —> Security by CleanTalk —> General Settings —> category “Miscellaneous” —> enable “Use WordPress HTTP API” —> Save Changes.

    Then re-activate the plugin:
    ? WordPress Admin Page —> Plugins —> Installed plugins —> Security by CleanTalk —> Deactivate and Activate again

    Did it help you?

    Plugin Support SergeM

    (@serge00)

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

    Thread Starter SteveHale

    (@stevehale)

    This does not work. I have done as you said and the error is still there

    Please advise

    Reards
    SB

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Please contact us by our private Ticket System:

    https://cleantalk.org/my/support/open

Viewing 4 replies - 1 through 4 (of 4 total)
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