Error on some images uploaded

  • Resolved sittingduck1983

    (@sittingduck1983)


    4 years, 5 months ago

    Hi, on some of the images that we upload we are getting this error “You have consumed all your data. You have to upgrade your account to continue.” please help as to why this is happening?
    Thanks

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  • Hello @sittingduck1983,

    We do not have data limitations, this seems to be from another plugin.

    If the problem persists, you probably need to check for conflicts.
    – Temporarily deactivate all your plugins except NextGen Gallery.
    – Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.
    – If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    A full website backup is recommended.

    Please keep us posted, we are happy to help!

Viewing 1 replies (of 1 total)
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