Error on user add on

  • Resolved Alex Furr

    (@alexfurr)


    9 years, 1 month ago

    Hi Camu,
    Got the following message recently appear on our dashboard:
    Fatal error: Access to undeclared static property: wp_slimstat_db::$sql_filters in /wp-content/plugins/wp-slimstat-user-overview/index.php on line 122

    We have Version 4.2.3 of slimstat and Version 1.9.9 of the user overview plugin.

    Thanks,

    Alex

    https://www.ads-software.com/plugins/wp-slimstat/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jason Crouse

    (@coolmann)

    Hi Alex,

    could you please update the add-on to the latest version available? Contact our support at https://support.wp-slimstat.com if you need a new download link.

    Thank you,
    Camu

    Thread Starter Alex Furr

    (@alexfurr)

    Hi Camu,

    I’ve completely lost all credentials for the user plugin add on we bought several years ago.
    Is there any auto update notification in the plugins page for this, or does it always require manual checking?

    Is there any chance you could send as zip file until I regain access to your site,

    Thanks,

    Alex
    [email protected]

    Plugin Author Jason Crouse

    (@coolmann)

    Alex,

    the auto-update feature was changed a while ago, so very old versions of the plugin will not be able to connect to the new server to check for updates. I can generate a new download link/email for you from our store admin. Let me know if you get it.

    Camu

Viewing 3 replies - 1 through 3 (of 3 total)
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