Error on WordPress when activating Forminator

  • Resolved danilogalli

    (@danilogalli)


    2 weeks, 5 days ago

    Hi,
    I’m experiencing an issue with the Forminator plugin: as soon as I activate it, my site crashes.What I have tried so far:

    • I deactivated all other plugins and kept only Forminator active.
    • I deleted and reinstalled the latest version of the plugin.
    • I checked that WordPress and PHP are up to date:
      • WordPress version: [6.7]
      • PHP version: [8.4]
    • I enabled WordPress debugging (WP_DEBUG), but I haven’t been able to identify the exact issue.

    The error occurs immediately after activating the plugin.

    Is there any specific configuration I should check or any known conflicts?

    Thanks in advance for your support!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jair – WPMU DEV Support

    (@wpmudevsupport15)

    Hi @danilogalli,

    I hope you are doing well today!

    If the site crashes then it should log the errors to debug.log if it is setup correctly.

    Please check your wp-config.php if you have the DEBUG_LOG active.
    https://wpmudev.com/blog/debugging-wordpress-how-to-use-wp_debug/

    // Turn debugging on
    define('WP_DEBUG', true);

    // Tell WordPress to log everything to /wp-content/debug.log
    define('WP_DEBUG_LOG', true);

    // Turn off the display of error messages on your site
    define('WP_DEBUG_DISPLAY', false);

    // For good measure, you can also add the following code, which will hide errors from being displayed on-screen
    @ini_set('display_errors', 0);

    Then you can share the debug.log file contents with us using the free services such as Google Drive (public folder), https://pastebin.com or https://justpaste.it

    Kind regards,
    Zafer

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @danilogalli,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open this thread if you need any further assistance.

    Best Regards,

    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)
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