Error: Please leave the first field empty.

@mdd81

Thank you for the issue report.
Which browser are you getting this issue with, and do you by any chance use auto-fill when filling in details for the subscription form?

Thanks!

Best regards,
MailPoet Team.

I’m using Chrome v61 x64. And yes, I’m using the autofill feature. Tried it also with Chrome v60 on my mobile with the same issue. Filling the fields without using autofill it is working on my mobile. The test on the desktop PC I can do later.

In Chrome v61 x64 desktop version it also works, if not using the autofill function.

It looks like a specific Chrome version issue then, right?

Yes, it seems to be a chrome issue. I tried it in Firefox and there it is working. Is it possible to fix the chrome issue in MailPeot? I saw this issue within no other tools.

I am having a very similar problem as well as a styling problem.

Anyone using the form on an Android phone gets the error messages described above about either first name or last name.

Also, the default styling for form text is in Courier font. I added font code for Helvetica Neue but it had no effect.

My site is https://reimaginingpolitics.org

Here is the shortcode I am pasting into the contact page.
[mailpoet_form id="1"]

If I do not use the code tags, [mailpoet_form id=”1″] shows up on the html page instead of the form.

Last, here is the complete form code from the style section of the MailPoet form creator. All help appreciated. I am trying to launch later today!

/* form */
.mailpoet_form {

}
{
font-family: “Helvetica-Neue”, sans-serif !important;
}
span.wysija-required {
color: #000000 !important;
}

/* paragraphs (label + input) */
.mailpoet_paragraph {

}

/* labels */
.mailpoet_text_label,
.mailpoet_textarea_label,
.mailpoet_select_label,
.mailpoet_radio_label,
.mailpoet_checkbox_label,
.mailpoet_list_label,
.mailpoet_date_label {
display:block;
}

/* inputs */
.mailpoet_text,
.mailpoet_textarea,
.mailpoet_select,
.mailpoet_date {
display:block;
}

.mailpoet_checkbox {

}

.mailpoet_validate_success {
color:#468847;
}

.mailpoet_validate_error {
color:#B94A48;
}

Sorry, the shortcode as pasted into my contact page in text mode is:

[mailpoet_form id="1"]

Sorry again. For some reason it is removing the and tags that enclose the mail poet short code


[mailpoet_form id="1"]


so it keeps removing the code tags. it is code in brackets and after the short code it is code in brackets with a / in from of the word code.

[mailpoet_form id="1"]

I’m experiencing the same thing. I styled and set up my MailPoet 3 form on my test server: https://staging.codedx.com/code-dx-mailing-list/ – Click 2nd tab, named: Get Code Dx Application Updates.

When in Chrome, either type or autofill information, click Subscribe and you get the error message: Please leave the first field empty.

I’m using the shortcode method to add it to my page. I’m using the Divi theme and Divi builder.

• This reply was modified 7 years, 2 months ago by rosamanfredo.

so.. why does this ticket show as resolved? what is resolved about it?

Nothing is resovled! The problem is still there!

As a workaround I disabled the autofill-feature for my website. This is working, but not satisfying.

Thanks mdd81. How do you turnoff autofill on your website?

I’d just installed a plugin called Disable Autocomplete from Andrew M. Gunn

I would look for a way to fix this within the plugin. For accessibility purposes, you can’t tell the disabled, using screenreaders, to disable Chrome Autocorrect.

Additionally, the issue is able to be reproduced in other browsers such as IE. This isn’t specific to Chrome Autocomplete

See screenshot: https://i.imgur.com/WvAL0ZZ.png