Error pop up checkout grid page products

Hi @cdunjo,

Our plugin doesn’t execute anything on shop pages. There is nothing from our plugin being executed on the page that you linked to. We have very minimal functionality on the front end of your website; we simply pass data into WooCommerce.

This makes me think that our plugin is not the issue. Are you sure that it’s our plugin breaking your direct purchase button?

Let me know.

Thank you,
Kevin.

Hi yikesitskevin,

I have all the plugins activated except yours and the direct purchase works, when activating yours it stops working and redirects to the cart.

Thank you,
Cristina

• This reply was modified 6 years, 6 months ago by cdunjo.

Hi Cristina,

Is this the direct purchase button you’re referring to? https://imgur.com/a/3ffVEkG

Also, is the Custom Products Tabs plugin currently active or inactive? Because when I click the button mentioned above, I am taken to the Single Product page, not the checkout.

Let me know – I still think something else is going on.

Thank you,
Kevin.

Hi Kevin,

Yes, it is the image button. I have removed all the plugins except WooCommerce and yours, when activating yours, the chekout button does not work.

Thank you,
Cristina.

Can you deactivate our plugin so I can see what it looks like without our plugin breaking things?

In the development environment, only the woocommerce plugin is activated

https://test.serhsserveis.com/botiga-serhs-serveis/
Password: serhs2018

• This reply was modified 6 years, 6 months ago by cdunjo.

So your theme is controlling the direct purchase functionality? Maybe our plugin is conflicting with your theme. It doesn’t make sense to me though because our plugin is not active on the archive page.

Hello @cdunjo,

Just checking in. Do you still need help with this?

Thank you,
-Tracy

Hello @cdunjo,

We haven’t heard back from you in awhile so I am going to close out this ticket.

If you need more help, please reopen it and we will be happy to help you.

Thank you!
-Tracy