ERROR PostmanWpMail

Hi @sitebites,

I hope you are doing well.

Can you share the diagnostic report so we can look into it and get back to you. Simply Go to the Post SMTP dashboard. You will see the Diagnostic Test under the Troubleshooting Tab. Click here to view the complete guide on How to get the diagnostic report.

Thanks and Regards,
Support Team-WP Experts.

Hi,

As requested, here’s the diagnostic report:

Mailer: postsmtp
HostName: waringsbakery.co.uk
cURL Version: 7.81.0
OpenSSL Version: OpenSSL/3.0.2
OS: Linux pod-202348 5.15.107+ #1 SMP Sat May 20 09:38:40 UTC 2023 x86_64
PHP: Linux 7.4.33.4 C
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
WordPress: 6.3 en_GB UTF-8
WordPress Theme: Warings Bakery
WordPress Plugins: InfiniteWP - Client, WordPress Backup & Security Plugin - BlogVault, Caldera Forms, Change Admin Email Setting Without Outbound Email, Classic Editor, CookieYes | GDPR Cookie Consent, Divi Shop Builder, Yoast Duplicate Post, WooCommerce Delivery Slots by Iconic, Post SMTP, Product Availability Slots for WooCommerce, Real-Time Find and Replace, Supreme Modules Lite - Divi Theme, Extra Theme and Divi Builder, Divi Supreme Pro, The Grid, UpdraftPlus - Backup/Restore, Use Any Font, Video User Manuals, Advanced Order Export For WooCommerce, WooCommerce Customer/Order/Coupon Export, WooCommerce Customer/Order/Coupon CSV Import Suite, WooCommerce Google Analytics Integration, Booster for WooCommerce, WooCommerce Payments, PDF Invoices & Packing Slips for WooCommerce, WooCommerce, Yoast SEO, WP File Manager, WP-Sweep
WordPress wp_mail Owner: /nas/content/live/waringsbakery/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, WPO\WC\PDF_Invoices\Main->set_phpmailer_validator, PostsmtpMailer->get_mail_args
Postman: 2.6.0
Postman Sender Domain (Envelope|Message): waringsbakery.co.uk | waringsbakery.co.uk
Postman Prevent Message Sender Override (Email|Name): No | No
Postman Active Transport: SendGrid API (https://api.sendgrid.com:443)
Postman Active Transport Status (Ready|Connected): Yes | Yes
Postman Deliveries (Success|Fail): 4035 | 19

Hi @sitebites

I hope you are doing well.

This is not an issue with Post SMTP, as Post SMTP is only sending this alert email. The issue is likely with your website code or plugins. I recommend that you contact your developer to investigate the issue further.

Thanks and regards,
Support Team – WPExperts??

Hi @haseeb0001 ,

Isn’t “PostmanWpMail.php” one of the files within your plugin (see this screenshot with the error code); that’s why we though it best to contact you as the error message dedicated to open a support issue?

Hi @sitebites

I hope you are doing well.

Please?create a ticket on our technical support channel?so that we can connect you directly with our Technical team.

Looking forward to getting your issue resolved.

Thanks and regards,
Support Team – WPExperts

Hi @haseeb0001 ,

We’ve created a ticket on that support channel.

Thanks

@sitebites Thanks, Technical team will look into it soon.