Error printing to html in question description

Hello @nguyenkimhau,

We hope this message finds you well. Thank you very much for taking the time to share the screenshots with us. However, it seems that the screenshot provided shows the visual editor. Could you please click on the text tab before pasting the content and then save the changes? Kindly refer to the screenshot attached. https://snipboard.io/9Ao4d1.jpg

Additionally, we would greatly appreciate it if you could provide us with a screencast of the issue. This will help us see the entire process leading to the problem.

We await your response.

Warm regards,
Sadiya

Hello @nguyenkimhau,

We Hope you are doing well

Since we haven’t received any response from your end, I’ll be marking this ticket as resolved. However, please don’t hesitate to?reach out to?us if you have any further queries or require additional assistance.
?

Thank you!

Hello @sadiyakhanam

I will describe my problem again!
When I use the feature to import questions from another quiz.
I will receive an error similar to the following image when I press submit https://snipboard.io/ehicKD.jpg

The problem is the question descriptions, they are displayed as html, not text
the image in text tab https://snipboard.io/rRBgWG.jpg

This error only occurs when questions are added by importing from another quiz. When adding new questions by adding manually, this error does not occur.

help me solve this error
Link test: https://icawiki.com/qsm_quiz/test-bug/

Hello @nguyenkimhau ,

Thank you for sharing further details. We believe we’ve identified a solution that should resolve the problem.

Here are the steps to follow:
1. Under “Tools” in your WordPress sidebar, click “Plugin File Editor.”
2. On the new page, go to the top right corner, select “Quiz and Survey Master” from the dropdown next to “Select plugin to edit,” and click the Select button.
3. In the plugin file list, go to php > classes > class-qsm-emails.php
4. In the file content, go to line 42 and paste this code

5. Click the “Update File” button at the bottom of the page. Please refer to the attached screenshot for further guidance.

Kindly update the file with this change and let us know if the issue is resolved. If you continue to experience problems, don’t hesitate to reach out to us. We’re here to help and appreciate your understanding and cooperation.

Warm regards,
Sadiya

Hi @nguyenkimhau,

Thank you for providing more details about the issue you’re experiencing.

We attempted to replicate the problem using the latest version of QSM (version 9.0.4) but were unable to do so. To help us assist you better, could you please confirm if you’re using this latest version? If not, could you update to version 9.0.4 and see if the issue still occurs?

If you are already using the latest version and the issue persists, we would greatly appreciate it if you could create a screen recording showing how the issue arises. This will help us understand the steps involved.

Additionally, could you provide a quiz link where we can observe the issue on our end?

We apologize for any inconvenience this has caused and appreciate your cooperation in resolving this matter. Please let us know if you have any questions or need further assistance.

Best regards,
Sadiya

Hi bro, cho mình h?i c?u hình ?? ng??i tham gia thi nh?p th?ng tin tr??c r?i m?i qua trang làm bài thi và ??ng h? ??m ng??c m?i b?t ??u thì c?u hình ? ?au nh??

Hello @vuongnv14,

We appreciate you getting in touch with us. To ensure we handle your request efficiently, could you please refer to the original ticket you opened with us? You can access it using the following link: Click here

Continuing the conversation through the same ticket will help us keep all relevant information in one place, ensuring a quicker and more accurate resolution for you.

Kind regards,
Sadiya