Error processing checkout. Please try again.

  • Magicways

    (@akash-khurana)


    9 months, 2 weeks ago

    Error processing checkout. Please try again.

    I am using cartflow , woocomerce , mollie & Elementror. I get Error processing checkout. Please try again. for credit card & ideal. see the log below.

    2024-02-06T09:08:48+00:00 DEBUG creditcard: Start process_payment for order 485309 2024-02-06T09:08:48+00:00 DEBUG getUserMollieCustomerId: Mollie Customer ID (cst_mjCC24gG7x) found and valid for user 42 on this API key. (live). 2024-02-06T09:08:48+00:00 DEBUG mollie_wc_gateway_creditcard: Create Mollie payment object for order 485309 2024-02-06T09:08:48+00:00 DEBUG Order 485309 returnUrl: https://www.online.arhantayoga.org/thank-you-for-your-order/?wcf-key=wc_order_aqMTqVmM9AEQS&wcf-order=485309&order_id=485309&key=wc_order_aqMTqVmM9AEQS&filter_flag=onMollieReturn 2024-02-06T09:08:48+00:00 DEBUG Order 485309 webhookUrl: https://www.online.arhantayoga.org/wc-api/mollie_wc_gateway_creditcard?order_id=485309&key=wc_order_aqMTqVmM9AEQS&filter_flag 2024-02-06T09:08:48+00:00 DEBUG Creating payment object: type Order, first try creating a Mollie Order. 2024-02-06T09:08:48+00:00 DEBUG {"amount":{"currency":"EUR","value":"495.00"},"redirectUrl":"https:\/\/www.online.arhantayoga.org\/thank-you-for-your-order\/?wcf-key=wc_order_aqMTqVmM9AEQS&wcf-order=485309&order_id=485309&key=wc_order_aqMTqVmM9AEQS&filter_flag=onMollieReturn","webhookUrl":"https:\/\/www.online.arhantayoga.org\/wc-api\/mollie_wc_gateway_creditcard?order_id=485309&key=wc_order_aqMTqVmM9AEQS&filter_flag","method":"creditcard","payment":{"issuer":null,"customerId":"cst_mjCC24gG7x"},"locale":"en_US","metadata":{"order_id":485309,"order_number":"485309"},"orderNumber":"485309","lines":[{"sku":"239","name":"Yin Yoga Teacher Training","quantity":1,"vatRate":0,"unitPrice":{"currency":"EUR","value":"550.00"},"totalAmount":{"currency":"EUR","value":"495.00"},"vatAmount":{"currency":"EUR","value":"0.00"},"discountAmount":{"currency":"EUR","value":"55.00"},"metadata":{"order_item_id":38975}}]} 2024-02-06T09:08:48+00:00 DEBUG Creating payment object: type Order, first try failed: [2024-02-06T09:08:48+0000] Error executing API call (422: Unprocessable Entity): The following fields of the billingAddress are missing: city. Documentation: https://docs.mollie.com/overview/handling-errors. Request body: {"status":422,"title":"Unprocessable Entity","detail":"The following fields of the billingAddress are missing: city","field":"billingAddress","_links":{"documentation":{"href":"https://docs.mollie.com/overview/handling-errors","type":"text/html"}}}. Field: billingAddress 2024-02-06T09:08:48+00:00 DEBUG Creating payment object: type Order, did not fail because of incorrect customerId, so trying Payment now. 2024-02-06T09:08:48+00:00 DEBUG Creating payment object: type Payment, creating a Payment. 2024-02-06T09:08:48+00:00 DEBUG Order 485309 returnUrl: https://www.online.arhantayoga.org/thank-you-for-your-order/?wcf-key=wc_order_aqMTqVmM9AEQS&wcf-order=485309&order_id=485309&key=wc_order_aqMTqVmM9AEQS&filter_flag=onMollieReturn 2024-02-06T09:08:48+00:00 DEBUG Order 485309 webhookUrl: https://www.online.arhantayoga.org/wc-api/mollie_wc_gateway_creditcard?order_id=485309&key=wc_order_aqMTqVmM9AEQS&filter_flag 2024-02-06T09:08:49+00:00 DEBUG Array 2024-02-06T09:08:49+00:00 DEBUG [2024-02-06T09:08:49+0000] Error executing API call (422: Unprocessable Entity): Non-existent body parameter "payment.customerId" for this API call.. Documentation: https://docs.mollie.com/overview/handling-errors. Request body: {"status":422,"title":"Unprocessable Entity","detail":"Non-existent body parameter \"payment.customerId\" for this API call.","field":"payment.customerId","_links":{"documentation":{"href":"https://docs.mollie.com/overview/handling-errors","type":"text/html"}}}. Field: payment.customerId 2024-02-06T09:08:49+00:00 DEBUG creditcard: Failed to create Mollie payment object for order 485309: [2024-02-06T09:08:49+0000] Error executing API call (422: Unprocessable Entity): Non-existent body parameter "payment.customerId" for this API call.. Documentation: https://docs.mollie.com/overview/handling-errors. Request body: {"status":422,"title":"Unprocessable Entity","detail":"Non-existent body parameter \"payment.customerId\" for this API call.","field":"payment.customerId","_links":{"documentation":{"href":"https://docs.mollie.com/overview/handling-errors","type":"text/html"}}}. Field: payment.customerId
    • This topic was modified 9 months, 2 weeks ago by Magicways.
Viewing 1 replies (of 1 total)
  • Plugin Support Femi

    (@femiyb)

    Hello @akash-khurana

    Are you able to replicate this issue when you test?

    The log file points to a failed payment object due to a missing ‘city’ field in the billing address.

    If you can replicate this issue, then you may want to perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?Mollie Payments to see if the behavior persists.

    Here’s a guide that explains the steps in more detail: How to test for conflicts
    Please let us know how this works out for you.

    Regards,
    Femi.

Viewing 1 replies (of 1 total)
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