Error processing checkout. Please try again

  • Resolved naveedjasim

    (@naveedjasim)


    2 years ago

    Greeting,
    Payment gateways (Paypal and stripe) were working fine till yesterday. But now getting this error “Error processing checkout. Please try again.”
    I didn’t change anything on my website.
    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @naveedjasim,

    To better judge what could be causing this error for you, we are interested in a copy of your WooCommerce system report and your latest plugin log files, if Logging was already enabled.
    The system report can be accessed from here:
    WooCommerce > Status > Get system report > Copy for support
    And the logs from here:
    WooCommerce > Status > Logs > select “woocommerce-paypal-payments-[…]” in the dropdown and click on view.
    You can share these either here in the forums or privately with us from here:
    https://paypal.inpsyde.com/docs/request-support/
    Please include a link to this thread when sending a private message.
    Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    But hopefully, the above information helped you out.
    We have not heard back from you in a while, so I’m marking this thread as resolved.
    We’ll be here to assist when you are ready to continue looking into this with us.
    Thanks!

    Kind regards,
    Niklas

Viewing 2 replies - 1 through 2 (of 2 total)
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