• Resolved jedi123

    (@jedi123)


    Hi there!
    After I fill the correct credit card information and click the “Place order” button I get this message:
    “Error processing checkout. Please try again.”

    All theme and plugins are up to date.
    How can fix this?

    Thanks you very much for your help.

    --
    ### WordPress Environment ###
    WordPress address (URL): https://itm.co.th
    Site address (URL): https://itm.co.th
    WC Version: 7.1.1
    REST API Version: ? 7.1.1
    WC Blocks Version: ? 8.7.6
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 3 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    ### Server Environment ###
    Server Info: Apache
    PHP Version: 7.4.30
    PHP Post Max Size: 2 GB
    PHP Time Limit: 180
    PHP Max Input Vars: 1000
    cURL Version: 7.61.1
    OpenSSL/1.1.1k
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.28-MariaDB
    Max Upload Size: 1,000 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    ### Database ###
    WC Database Version: 7.1.1
    WC Database Prefix: wp_
    Total Database Size: 53.88MB
    Database Data Size: 48.24MB
    Database Index Size: 5.64MB
    wp_woocommerce_sessions: Data: 3.02MB + Index: 0.08MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 1.02MB + Index: 0.16MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 1.02MB + Index: 0.11MB + Engine InnoDB
    wp_aryo_activity_log: Data: 5.02MB + Index: 0.00MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_layerslider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_layerslider_drafts: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wp_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 7.02MB + Index: 0.14MB + Engine InnoDB
    wp_postmeta: Data: 2.48MB + Index: 1.88MB + Engine InnoDB
    wp_posts: Data: 23.41MB + Index: 0.33MB + Engine InnoDB
    wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_trp_gettext_en_us: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
    wp_trp_gettext_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_trp_gettext_original_strings: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
    wp_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    ### Post Type Counts ###
    attachment: 327
    custom_css: 1
    fusion_element: 11
    fusion_tb_layout: 1
    fusion_tb_section: 5
    mailpoet_page: 1
    nav_menu_item: 21
    page: 42
    post: 2
    product: 109
    product_variation: 389
    revision: 405
    shop_order: 1
    slide: 1
    um_directory: 1
    um_form: 3
    wpcf7_contact_form: 2
    ### Security ###
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    ### Active Plugins (21) ###
    LayerSlider: by Kreatura Media – 7.6.1
    Akismet Anti-Spam: by Automattic – 5.0.2
    Activity Log: by Activity Log Team – 2.8.5
    Contact Form 7: by Takayuki Miyoshi – 5.7
    Disable Comments: by WPDeveloper – 2.4.2
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
    Facebook Chat Plugin - Live Chat Plugin for WordPress: by Meta – 2.5
    Avada Builder: by ThemeFusion – 3.8.2
    Avada Core: by ThemeFusion – 5.8.2
    Omise Payment Gateway: by Omise and contributors – 4.26.0
    PDPA Thailand: by DesignilCode – 1.2.3
    Really Simple SSL: by Really Simple Plugins – 6.0.12
    Slider Revolution: by ThemePunch – 6.6.7
    Ultimate Member: by Ultimate Member – 2.5.1
    Ultimate Member - reCAPTCHA: by Ultimate Member – 2.3.1
    WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.27
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.8.0
    WooCommerce: by Automattic – 7.1.1
    WP Fastest Cache: by Emre Vona – 1.0.8
    WP Mail SMTP: by WPForms – 3.6.1
    ReCaptcha v2 for Contact Form 7: by IQComputing – 1.4.3
    ### Inactive Plugins (1) ###
    Avada Custom Branding: by ThemeFusion – 1.2
    ### Settings ###
    API Enabled: –
    Force SSL: –
    Currency: THB (?)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?
    ### WC Pages ###
    Shop base: #509 - /shop/
    Cart: #510 - /cart/
    Checkout: #511 - /checkout/
    My account: #512 - /my-account/
    Terms and conditions: ? Page visibility should be public
    ### Theme ###
    Name: Avada
    Version: 7.8.2
    Author URL: https://themeforest.net/user/ThemeFusion
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    ### Templates ###
    Overrides: Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
    Avada/woocommerce/checkout/thankyou.php
    Avada/woocommerce/loop/loop-start.php
    Avada/woocommerce/single-product/add-to-cart/variable.php
    Avada/woocommerce/single-product/short-description.php
    Avada/woocommerce/single-product/tabs/additional-information.php
    Avada/woocommerce/single-product/tabs/description.php
    ### Admin ###
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    Disabled Features: minified-js
    new-product-management-experience
    settings
    Daily Cron: ? Next scheduled: 2022-12-12 09:13:25 +00:00
    Options: ?
    Notes: 41
    Onboarding: completed
    ### Action Scheduler ###
    Complete: 445
    Oldest: 2022-11-14 14:35:55 +0000
    Newest: 2022-12-11 17:33:52 +0000
    Pending: 2
    Oldest: 2022-12-12 10:31:43 +0000
    Newest: 2022-12-15 09:57:50 +0000
    ### Status report information ###
    Generated at: 2022-12-11 17:44:21 +00:00
    --
    Logs
    fatal-errors-2022-12-11-359f2f16ed14aa71545ef9a17f9c7233.log
    2022-12-11T17:22:07+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to WC_Order::set_billing_address() must be of the type array, string given, called in /var/www/vhosts/itm.co.th/httpdocs/wp-content/plugins/woocommerce/includes/class-wc-checkout.php on line 362 and defined in /var/www/vhosts/itm.co.th/httpdocs/wp-content/plugins/woocommerce/includes/class-wc-order.php:1084
    Stack trace:
    #0 /var/www/vhosts/itm.co.th/httpdocs/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(362): WC_Order->set_billing_address()
    #1 /var/www/vhosts/itm.co.th/httpdocs/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(1183): WC_Checkout->create_order()
    #2 /var/www/vhosts/itm.co.th/httpdocs/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(481): WC_Checkout->process_checkout()
    #3 /var/www/vhosts/itm.co.th/httpdocs/wp-includes/class-wp-hook.php(308): WC_AJAX::checkout()
    #4 /var/www/vhosts/itm.co.th/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
    #5 /var/www/vhosts/itm.co.th/httpdocs/wp-includes/plugin.php(517 in /var/www/vhosts/itm.co.th/httpdocs/wp-content/plugins/woocommerce/includes/class-wc-order.php on line 1084
    --
    • This topic was modified 1 year, 11 months ago by jedi123.
    • This topic was modified 1 year, 11 months ago by jedi123.
    • This topic was modified 1 year, 11 months ago by jedi123.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi @jedi123

    Thanks for reaching out!

    Firstly, I apologize for the delayed response.

    I can see that the thread has been marked as resolved here already. If you could please share with the community your solution, that would help others having the same concern too.

    Thanks!

Viewing 1 replies (of 1 total)
  • The topic ‘Error processing checkout. Please try again.’ is closed to new replies.