error published product

Viewing 6 replies - 1 through 6 (of 6 total)
  • Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    We typically see this happen when products are incorrectly imported and there is some corrupted information in the database.

    Where these products imported? If so, are you using the default import option on the “Products” tab? Or are you using a dedicate plugin for importing the products?

    laceyrod

    (@laceyrod)

    Automattic Happiness Engineer

    Hi there,

    Thanks for reaching out.

    I dont know how to fix this issue, I just published 14 product to Woocommerce but in All section and also the feed, it show 39 products. Where is the 25 come from?

    It sounds like you have some products / data stuck in the database. While I wouldn’t recommend editing the database directly (unless you’re familiar with it), you could export the products you just added to a CSV file, and then use a plugin like this to delete the products from the database: https://gist.github.com/mikaelz/d574457cb22f1f79f337

    Then, you could re-import the 14 products from the CSV. Again, I wouldn’t edit the database directly unless you’re comfortable with doing so, but you can also hire someone for help here if you need it: https://woocommerce.com/customizations/

    Please be sure to backup the site and database before making any changes!

    Thread Starter tekoneko

    (@tekoneko)

    Thank you for the answer.

    This happen when I use Datafeedr plugin. Maybe that one make this issue.

    I dont know how to edit database, maybe I will contact my hosting provider to help me.

    Thank you again, I’ll update later.

    Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    I would recommend contacting the developer of this “Datafeedr” plugin. They may have seen this happen with their plugin before and have a fixed version of their plugin.

    As for removing the existing products, you can try removing the products directly from your database if you are comfortable with that. The information should be in the wp_posts table.

    @tekoneko Can you try adding this code to your custom plugin? That should help with this issue.

    If you need additional support please submit a support ticket or email us directly at help [at] datafeedr [dot] com.

    Thanks,
    Eric

    Thread Starter tekoneko

    (@tekoneko)

    I dont use datafeedr anymore, am i must use custom plugin to fix
    this issues??

Viewing 6 replies - 1 through 6 (of 6 total)
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