error related to Post Grid/Slider/Carousel in wpr-grid.php

  • Resolved decdesign

    (@decdesign)


    1 year ago

    On a staging copy of my site I tested update of Royal Elementor and now en error appears on the page using a Post Grid/Slider/Carousel element:

    Notice: Undefined index: query_exclude_offsets-work in?/wp-content/plugins/royal-elementor-addons/modules/grid/widgets/wpr-grid.php?on line?8335

    I updated to Royal Elementor Addons 1.3.81?from 1.3.80 and now this is printing on the page I have this element on. Any ideas what’s going on? Thank you

    The staging copy of the site is password protected…

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  • wprsupport

    (@wprsupport)

    Hi @decdesign

    At first, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]
    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well
    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind Regards

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