Error reports from WP caused by Mailpoet plugin?

  • Resolved cer0c

    (@cer0c)


    2 years, 4 months ago

    Please find below a copy of the automated WordPress e-mail. It appears that the mailpoet plugin is causing errors, unbeknown to me. I have checked my website and there to be no visible issues.

    Hi!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, MailPoet 3 (New).

    First, visit your website (https://ceroc.nl/) and check for any visible issues. Next, visit the page where the error was caught (https://ceroc.nl/wp-admin/admin.php?page=mailpoet-newsletters) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    LINK REMOVED FOR SECURITY note by cer0c

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.0
    Active theme: Ceroc Nederland – Astra Child Theme (version 1.0.0)
    Current plugin: MailPoet 3 (New) (version 3.91.0)
    PHP version 7.4.29

    Error Details
    =============
    An error of type E_ERROR was caused in line 3371 of the file /var/www/vhosts/ceroc.nl/webspace/httpdocs/ceroc.nl-wordpress/wp-content/plugins/mailpoet/generated/FreeCachedContainer.php. Error message: Uncaught Error: Class ‘MailPoet\Subscription\Captcha’ not found in /var/www/vhosts/ceroc.nl/webspace/httpdocs/ceroc.nl-wordpress/wp-content/plugins/mailpoet/generated/FreeCachedContainer.php:3371
    Stack trace:
    #0 /var/www/vhosts/ceroc.nl/webspace/httpdocs/ceroc.nl-wordpress/wp-content/plugins/mailpoet/generated/FreeCachedContainer.php(1497): MailPoetGenerated\FreeCachedContainer->getCaptchaService()
    #1 /var/www/vhosts/ceroc.nl/webspace/httpdocs/ceroc.nl-wordpress/wp-content/plugins/mailpoet/generated/FreeCachedContainer.php(1400): MailPoetGenerated\FreeCachedContainer->getPopulatorService()
    #2 /var/www/vhosts/ceroc.nl/webspace/httpdocs/ceroc.nl-wordpress/wp-content/plugins/mailpoet/generated/FreeCachedContainer.php(1464): MailPoetGenerated\FreeCachedContainer->getActivatorService()
    #3 /var/www/vhosts/ceroc.nl/webspace/httpdocs/ceroc.nl-wordpress/wp-content/plugins/mailpoet/vendor-prefixed/symfony/dependency-injection/Container.php(122): MailPoetGenerated\FreeCachedContainer->getInitializerService()
    #4 /var/www

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @cer0c ????!

    Thank you for reaching out to MailPoet Support!

    Please find below a copy of the automated WordPress e-mail. It appears that the mailpoet plugin is causing errors, unbeknown to me. I have checked my website and there to be no visible issues.

    I am not really familiar with that error either but I have searched previous topics and I see that the issue got fixed for some users after reinstalling the plugin via FTP.

    Here you can find out how to do it: https://kb.mailpoet.com/article/258-re-installing-updating-the-plugin-via-ftp

    I hope this helps.

    Cheers!

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    For the record, @cer0c, please do not post duplicate topics. It justs wastes everyone’s time.

Viewing 2 replies - 1 through 2 (of 2 total)
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