• Resolved adrianeb

    (@adrianeb)


    After I activated the plugin, if I go to the booking page, on the calendar I get a “required nonce value is not here” error.

    I didnt found any way to disable the cache to the db, so I have to stop the plugin

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Hi @adrianeb ,
    Thank you for contacting us.

    We apologize for the wait. We are extremely sorry to hear about you issue and would be very glad to assist you, however to proceed we will need Booster to be enabled on your website and the website connected to 10Web Dashboard – it can be done in Test Mode. When the Test Mode is enabled, your live website will return to its original state, deactivating any optimization done by the booster and reversing any issues caused by the 10Web Booster.

    To enable the test mode:

    1. Log in to your 10Web account
    2. Click on the website where you want to enable the test mode
    3. To the left of the dashboard under Website Booster click on Frontend > Settings tab
    4. In the Test Mode section, click the toggle
    5. Click on Enable to activate

    Once done, please kindly let us know so our team could troubleshoot your problem ASAP,

    Will be looking forward to hearing back from you!

    Regards, Mane

    Thread Starter adrianeb

    (@adrianeb)

    I reinstalled the plugin on my staging server, please check the booking system

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @adrianeb ,
    Thank you for your time.

    Unfortunately the website is still disconnected from 10Web Dashboard. Will you please make sure to connect from WordPress Dashboard > 10Web Booster section?

    Regards, Mane

Viewing 3 replies - 1 through 3 (of 3 total)
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