Error saving account keys Stripe Woocommerce
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Hi! I have such a problem. When saving API keys Stripe in the Woocommerce settings returns the error ?Error saving account keys?.
I tried disabling other plugins, I thought maybe they were the reason. Also updated API keys in stripe’s personal account. To no avail.
If someone has encountered a similar problem, please help.
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Hi @sergei031
Thanks for reaching out!
I understand that you are unable to save the API Keys from Stripe to your WooCommerce Settings.
Can you please try to switch to the default Storefront theme and only WooCommerce and Stripe plugins are enabled and see if this works?
If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.
If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.
If this did not resolve the issue, please share your System Status Report, that will help us further troubleshoot.
You can find it via
WooCommerce > Status
. SelectGet system report
and thenCopy for support
. Once you’ve done that, you can paste it into your reply here.If you could also provide the fatal error logs (if any) under
WooCommerce > Status > Logs
.Let us know how it goes!
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Contact your hosting provider. Remote Get: ?</img> wp_remote_get() failed. 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Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #9 - /shop/ Cart: #10 - /cart/ Checkout: #11 - /checkout/ My account: #12 - /my-account/ Terms and conditions: #71522 - /terms-and-conditions/ ### Theme ### Name: Version: (update to version 0 is available) Author URL: Child Theme: ?</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ?</img> ### Templates ### Overrides: wrish/woocommerce/archive-product.php wrish/woocommerce/cart/cart-shipping.php wrish/woocommerce/cart/cart-totals.php wrish/woocommerce/cart/cart.php version 4.4.0 is out of date. The core version is 7.0.1 wrish/woocommerce/cart/cross-sells.php wrish/woocommerce/cart/mini-cart.php wrish/woocommerce/checkout/form-checkout.php wrish/woocommerce/checkout/review-order.php wrish/woocommerce/content-product.php wrish/woocommerce/content-single-product.php wrish/woocommerce/loop/add-to-cart.php wrish/woocommerce/loop/loop-end.php wrish/woocommerce/loop/loop-start.php wrish/woocommerce/loop/no-products-found.php wrish/woocommerce/loop/orderby.php wrish/woocommerce/loop/pagination.php wrish/woocommerce/loop/rating.php wrish/woocommerce/loop/result-count.php wrish/woocommerce/loop/sale-flash.php wrish/woocommerce/myaccount/form-login.php version 4.1.0 is out of date. 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2022-11-01T14:35:34+00:00 CRITICAL Uncaught Error: Call to a member function get_cart() on null in /var/www/guardianoftimetest.site/wp-content/themes/wrish/functions.php:16 Stack trace: #0 /var/www/guardianoftimetest.site/wp-settings.php(566): include() #1 /var/www/guardianoftimetest.site/wp-config.php(95): require_once('/var/www/guardi...') #2 /var/www/guardianoftimetest.site/wp-load.php(50): require_once('/var/www/guardi...') #3 /var/www/guardianoftimetest.site/wp-admin/admin.php(34): require_once('/var/www/guardi...') #4 /var/www/guardianoftimetest.site/wp-admin/theme-editor.php(10): require_once('/var/www/guardi...') #5 {main} thrown in /var/www/guardianoftimetest.site/wp-content/themes/wrish/functions.php on line 16 2022-11-01T14:35:39+00:00 CRITICAL Uncaught Error: Call to a member function get_cart() on null in /var/www/guardianoftimetest.site/wp-content/themes/wrish/functions.php:16 Stack trace: #0 /var/www/guardianoftimetest.site/wp-settings.php(566): include() #1 /var/www/guardianoftimetest.site/wp-config.php(95): require_once('/var/www/guardi...') #2 /var/www/guardianoftimetest.site/wp-load.php(50): require_once('/var/www/guardi...') #3 /var/www/guardianoftimetest.site/wp-admin/admin.php(34): require_once('/var/www/guardi...') #4 /var/www/guardianoftimetest.site/wp-admin/theme-editor.php(10): require_once('/var/www/guardi...') #5 {main} thrown in /var/www/guardianoftimetest.site/wp-content/themes/wrish/functions.php on line 16 2022-11-01T14:36:03+00:00 CRITICAL Uncaught Error: Call to a member function get_cart() on null in /var/www/guardianoftimetest.site/wp-content/themes/wrish/functions.php:372 Stack trace: #0 /var/www/guardianoftimetest.site/wp-settings.php(566): include() #1 /var/www/guardianoftimetest.site/wp-config.php(95): require_once('/var/www/guardi...') #2 /var/www/guardianoftimetest.site/wp-load.php(50): require_once('/var/www/guardi...') #3 /var/www/guardianoftimetest.site/wp-admin/admin.php(34): require_once('/var/www/guardi...') #4 /var/www/guardianoftimetest.site/wp-admin/theme-editor.php(10): require_once('/var/www/guardi...') #5 {main} thrown in /var/www/guardianoftimetest.site/wp-content/themes/wrish/functions.php on line 372 2022-11-01T14:37:10+00:00 CRITICAL Uncaught Error: Call to a member function get_cart() on null in /var/www/guardianoftimetest.site/wp-content/themes/wrish/functions.php:372 Stack trace: #0 /var/www/guardianoftimetest.site/wp-settings.php(566): include() #1 /var/www/guardianoftimetest.site/wp-config.php(95): require_once('/var/www/guardi...') #2 /var/www/guardianoftimetest.site/wp-load.php(50): require_once('/var/www/guardi...') #3 /var/www/guardianoftimetest.site/wp-admin/admin.php(34): require_once('/var/www/guardi...') #4 /var/www/guardianoftimetest.site/wp-admin/theme-editor.php(10): require_once('/var/www/guardi...') #5 {main} thrown in /var/www/guardianoftimetest.site/wp-content/themes/wrish/functions.php on line 372
Hi! Sending you system report and logs. Thanks!
Hello @sergei031,
Thank you for sharing all this information!
Seems like the site is heavily customised, at this point I will recommend the following:- Ask your host to enable
SoapClient, wp_remote_post() and wp_remote_get(
). - Update WooCommerce database.
- Update Stripe for WooCommerce plugin.
- Disable all caching/security plugins.
Let us know how it goes!
- Ask your host to enable
- The topic ‘Error saving account keys Stripe Woocommerce’ is closed to new replies.