Error saving order. Event with code 9035 has not be registered.
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hi,
Error saving order. Event with code 9035 has not be registered.
i get this error and the order is empty does not contain the productThe page I need help with: [log in to see the link]
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Hi there,
I haven’t seen this error before and I’m coming up short when doing a cursory Google search. Can you share a bit more on the events leading up to that error as well as a screenshot? I’d like to make sure we’ve got a better understanding of what’s happening.
Also, can you share a copy of your status report as found under **WooCommerce > Status** and the error log at **WooCommerce > System Status > Logs**?
i fixed it i used Query Monitor and found a conflict with another plugin
thank you-
This reply was modified 4 years, 6 months ago by
Ahmed Abu Shamia.
is this it?
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A client of ours had the same issue just now.
In WooCommerce> Status > Logs:2020-08-12T13:56:59+00:00 ERROR Error saving order. 2020-08-12T14:46:55+00:00 ERROR Error saving order.
The order completed the payment fine, but the Woo order is empty.
Screenshot: https://prntscr.com/tygb3fAlso @colyz93 what plugin did yours conflict with?
Thanks.-
This reply was modified 4 years, 6 months ago by
dmac.
Which plugin did you find the conflict to be with?
Hello!
I have the same issue. I fixed it when I deactivated the plugin WP Activity Log.Hi,
I just had the same issue.I will try to desactivate WP Activity log too.
Same issue here.
Raised this with them:
https://www.ads-software.com/support/topic/update-4-1-31-broken-woocommerce-urgent/I have the same issue – deactivating the activity log plugin resolved the issue. Now I have to go back and figure out what these people ordered…
Hello @cgscomputers
As per the ticket @devksec referenced, the issue was solved within an our in update 4.1.3.1. Please let us know if you need further assistance.
This issue is present with Version 4.1.3.1. The original issue that was reported was that we were unable to edit products. This is another bug where new orders are blank.
Hello everyone,
I am sorry to read about this problem and for the short answer before. Thought you were referring to another issue.
Unfortunately we cannot reproduce this issue in our test environment, so I need more information from your end, such as:
1) Do you have the WooCommerce extension installed or no?
2) Are these new installations or upgrades?
3) If you have upgraded, from which version of WP Activity Log are you upgrading?
4) Do you have a staging website on which we can reproduce and test the issue?Would appreciate if you can please send us all the details at support@wpwhitesecurity.com so we can troubleshoot and fix this issue at the earliest possible.
I am sorry for the inconvenience this issue is causing. Looking forward to hearing from you.
Hi, just run into the same problem on a client’s site. Had orders come in with no line items but a total. Stock was also not being updated showing error 9035.
Deactivated WP Activity Log plugin and all good again.
Hello @maginem
I am sorry to hear you are encountering the same problem. If you can get in touch with us at support@wpwhitesecurity.com we will help you troubleshoot and solve the issue.
Experienced the same issue with a single order placed with the 9035 error on our shop around 3pm yesterday afternoon (12th August).
Like others, could see the full cost but not the products they’ve ordered.
I’ve followed everyone else’s suggestions and deactivated the Activity Log plugin so will monitor it and hopefully that will sort it.
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This reply was modified 4 years, 6 months ago by
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