Error saying "Shipment Restrictions don't allow availability"
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When I visit the checkout page where I’m asked enter my billing information I get the following debug errors. What may be the issue here?
Here is the full request:
<?xml version="1.0" encoding="UTF-8"?> <p:DCTRequest xmlns:p="https://www.dhl.com" xmlns:p1="https://www.dhl.com/datatypes" xmlns:p2="https://www.dhl.com/DCTRequestdatatypes" xmlns:xsi="https://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="https://www.dhl.com DCT-req.xsd "> <GetQuote> <Request> <ServiceHeader> <MessageTime>2016-08-24T13:31:53</MessageTime> <MessageReference>1234567890123456789012345678901</MessageReference> <SiteID>CIMGBTest</SiteID> <Password>DLUntOcJma</Password> </ServiceHeader> </Request> <From> <CountryCode>US</CountryCode> <Postalcode>33324</Postalcode> </From> <BkgDetails> <PaymentCountryCode>US</PaymentCountryCode> <Date>2016-08-24</Date> <ReadyTime>PT10H21M</ReadyTime> <DimensionUnit>IN</DimensionUnit> <WeightUnit>LB</WeightUnit> <Pieces> <Piece><PieceID>1</PieceID><PackageTypeCode>BOX</PackageTypeCode><Height>2</Height><Depth>5</Depth><Width>3</Width><Weight>0.65</Weight></Piece> </Pieces> <IsDutiable>N</IsDutiable> <NetworkTypeCode>AL</NetworkTypeCode> </BkgDetails> <To> <CountryCode>US</CountryCode> <Postalcode>33324</Postalcode> </To> </GetQuote> </p:DCTRequest>
The Response
<?xml version="1.0" encoding="UTF-8" standalone="no"?><res:DCTResponse xmlns:res='https://www.dhl.com' xmlns:xsi='https://www.w3.org/2001/XMLSchema-instance' xsi:schemaLocation= 'https://www.dhl.com DCT-Response.xsd'><GetQuoteResponse><Response><ServiceHeader><MessageTime>2016-08-24T15:31:54.560+01:00</MessageTime><MessageReference>1234567890123456789012345678901</MessageReference><SiteID>CIMGBTest</SiteID></ServiceHeader></Response><BkgDetails><OriginServiceArea/><DestinationServiceArea/></BkgDetails><Note><Condition><ConditionCode>1005</ConditionCode><ConditionData>The origin and destination offers this product capability but the shipment restrictions does not allow any product availability.Please change the search criteria or contact Customer Service for more details.</ConditionData></Condition></Note></GetQuoteResponse></res:DCTResponse>
Here is a screenshot of the shipping requirements as they are entered into the product:
https://screencast.com/t/wQGcS1pMiD
https://www.ads-software.com/plugins/dhl-woocommerce-shipping-method/
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