Error sending email: Other SMTP

  • Resolved girllessordinary

    (@girllessordinary)


    6 years, 10 months ago

    Can you let me know which portion of my settings is causing the error? So I can try to resolve. Using outlook.com. Thanks in advance for any assistance!

    Versions:
    WordPress: 4.9.1
    WordPress MS: No
    PHP: 5.4.40
    WP Mail SMTP: 1.2.2

    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    Host: smtp-mail.outlook.com
    Port: 587
    SMTPSecure: tls
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(true)

    Server:
    OpenSSL: Yes
    SMTP Debug:
    2018-01-04 21:16:41 Connection: opening to smtp-mail.outlook.com:587, timeout=300, options=array (
    )
    2018-01-04 21:16:41 Connection: opened
    2018-01-04 21:16:41 SERVER -> CLIENT: 220 CY4PR04CA0060.outlook.office365.com Microsoft ESMTP MAIL Service ready at Thu, 4 Jan 2018 21:16:41 +0000
    2018-01-04 21:16:41 CLIENT -> SERVER: EHLO westerndressageassociation.org
    2018-01-04 21:16:41 SERVER -> CLIENT: 250-CY4PR04CA0060.outlook.office365.com Hello [216.172.167.86]
    250-SIZE 157286400
    250-PIPELINING
    250-DSN
    250-ENHANCEDSTATUSCODES
    250-STARTTLS
    250-8BITMIME
    250-BINARYMIME
    250-CHUNKING
    250 SMTPUTF8
    2018-01-04 21:16:41 CLIENT -> SERVER: STARTTLS
    2018-01-04 21:16:41 SERVER -> CLIENT: 220 2.0.0 SMTP server ready
    2018-01-04 21:16:42 CLIENT -> SERVER: EHLO westerndressageassociation.org
    2018-01-04 21:16:42 SERVER -> CLIENT: 250-CY4PR04CA0060.outlook.office365.com Hello [216.172.167.86]
    250-SIZE 157286400
    250-PIPELINING
    250-DSN
    250-ENHANCEDSTATUSCODES
    250-AUTH LOGIN XOAUTH2
    250-8BITMIME
    250-BINARYMIME
    250-CHUNKING
    250 SMTPUTF8
    2018-01-04 21:16:42 CLIENT -> SERVER: AUTH LOGIN
    2018-01-04 21:16:42 SERVER -> CLIENT: 334 VXNlcm5hbWU6
    2018-01-04 21:16:42 CLIENT -> SERVER: aW5mb0B3ZXN0ZXJuZHJlc3NhZ2Vhc3NvY2lhdGlvbi5vcmc=
    2018-01-04 21:16:42 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
    2018-01-04 21:16:42 CLIENT -> SERVER: RWRkaWVzMTIzJCQk
    2018-01-04 21:16:48 SERVER -> CLIENT: 535 5.7.3 Authentication unsuccessful [CY4PR04CA0060.namprd04.prod.outlook.com]
    2018-01-04 21:16:48 SMTP ERROR: Password command failed: 535 5.7.3 Authentication unsuccessful [CY4PR04CA0060.namprd04.prod.outlook.com]
    2018-01-04 21:16:48 SMTP Error: Could not authenticate.
    2018-01-04 21:16:48 CLIENT -> SERVER: QUIT
    2018-01-04 21:16:48 SERVER -> CLIENT: 221 2.0.0 Service closing transmission channel
    2018-01-04 21:16:48 Connection: closed
    2018-01-04 21:16:48 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Viewing 2 replies - 1 through 2 (of 2 total)

  • I’m having the same issue, with an account that was sending fine previously. Did you have any luck getting it to connect? Office365 is what we are using

    Plugin Author Slava Abakumov

    (@slaffik)

    @girllessordinary

    From the debug output I see that you provided an incorrect password. Thus, WP Mail SMTP can’t connect. Please, triple check that you can log in with that password in your browser to your account.

    @soundpress

    Same advice to you, if you have the password issue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error sending email: Other SMTP’ is closed to new replies.