• Resolved luckid28

    (@luckid28)


    English:
    good morning.
    woocommerce 3.4.5 (wordpress 4.9.8) has a problem in the “shipping classes” .. when you add a shipping class and change it in the woocommerce product it does not change the class! you have to change only one setting (example: Shipping options) and it works?!?! … I ask if possible to solve this big problem.Thanks in advance.
    Luckid28

    Italiano (Google):
    Buongiorno.
    woocommerce 3.4.5 (wordpress 4.9.8) ha un problema nelle “classi di spedizione”.. quando si aggiunge una classe di spedizione e lo si cambia nel prodotto woocommerce non cambia la classe! bisogna cambiare una sola impostazione (esempio: Opzioni di spedizione) e funziona ?!?!… Chiedo se possibile risolvere questo grande problema.
    Grazie in anticipo.
    Luckid28

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi @luckid28,

    Could you please provide us with the exact replication steps?

    I have tested the following on my test site with only WooCommerce core installed:

    – created new shipping classes
    – assigned a shipping class to a product

    I see that a shipping class was properly assigned to a product and Shipping class counters updated accordingly.

    Do I miss any steps? Have you tried to disable all other plugins and test the same behavior?

    Thread Starter luckid28

    (@luckid28)

    Hi Elvira.
    the problem is very simple: when I change, in the product, from a no shipping class to a specific shipping class, the total in the cart is not updated!?!?! but as long as I change any setting in: https://www.malaramaurizio.it/wp-admin/admin.php?page=wc-settings&tab=shipping&section=options
    The total is updated ???
    Any solution please….
    Tnx in advace for you reply

    Italian:
    il problema e molto semplice: quando cambio, nel prodotto, da nessuna classe di spedione a una specifica classe di spedizione, sul totale in the cart non viene aggiornato !?!?! ma basta che io cambio una qualsiasi impostazione in : https://www.malaramaurizio.it/wp-admin/admin.php?page=wc-settings&tab=shipping&section=options
    Il totale viene aggiornato
    Soluzione??

    grazie

    • This reply was modified 6 years, 2 months ago by luckid28.
    • This reply was modified 6 years, 2 months ago by luckid28.
    Thread Starter luckid28

    (@luckid28)

    PS: i tried to disable all other plugins and test but not work.

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @luckid28

    With all plugin except WooCommerce disable, have you also try updating the product with a default theme like Twenty Seventeen active? Also, does this happen to any other product?

    Thread Starter luckid28

    (@luckid28)

    HI john.
    I disable all plugin and i active Twenty Seventeen theme but is same. in the cart not update the total…
    I tried with just one product because before adding more I have to be sure it works

    Tnx in advace for you reply and solution.

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @luckid28

    When you tested with Twenty Seventeen, did you also disable all other plugins except for WooCommerce?

    Also, create a new test product to see if the product that will allow you to assign a shipping class. Let us know what you find.

    Thread Starter luckid28

    (@luckid28)

    Yes all plugin is disable, tested with Twenty Seventeen, new product add….
    The problem is if I change the shipping class of a product after I’ve entered it, the total in cart is not updated ??
    But the strangest thing is that if I add the same product then 2 on the cart page, the total is updated?!?!?! (see the screens below)
    Cart Page 1 Product
    Cart Page 2 Product

    Tnx for reply …

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @luckid28

    Those screenshots don’t appear to be of the Twenty Seventeen theme. Can you also provide me with the Status report from under WooCommerce > Status?

    Thread Starter luckid28

    (@luckid28)

    Hi.
    screen whith Twenty Seventeen theme ..same problem :
    https://ibb.co/d6aqWe
    https://ibb.co/iuAePz
    https://ibb.co/jYwaxK

    Report status woocommerce:

    
    ### WordPress Environment ###
    
    Home URL: https://www.malaramaurizio.it
    Site URL: https://www.malaramaurizio.it
    WC Version: 3.4.5
    Log Directory Writable: ?
    WP Version: 4.9.8
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: it_IT
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/7.2.9
    PHP Version: 7.2.9
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.29.0
    NSS/3.34
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.41
    Max Upload Size: 2 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.4.5
    WC Database Prefix: wp_
    MaxMind GeoIP Database: ?
    Dimensione totale database: 4.70MB
    Dimensione dati database: 3.70MB
    Dimensione indice database: 1.00MB
    wp_woocommerce_sessions: Dati: 0.02MB + Indice: 0.02MB
    wp_woocommerce_api_keys: Dati: 0.02MB + Indice: 0.03MB
    wp_woocommerce_attribute_taxonomies: Dati: 0.02MB + Indice: 0.02MB
    wp_woocommerce_downloadable_product_permissions: Dati: 0.02MB + Indice: 0.05MB
    wp_woocommerce_order_items: Dati: 0.02MB + Indice: 0.02MB
    wp_woocommerce_order_itemmeta: Dati: 0.02MB + Indice: 0.03MB
    wp_woocommerce_tax_rates: Dati: 0.02MB + Indice: 0.06MB
    wp_woocommerce_tax_rate_locations: Dati: 0.02MB + Indice: 0.03MB
    wp_woocommerce_shipping_zones: Dati: 0.02MB + Indice: 0.00MB
    wp_woocommerce_shipping_zone_locations: Dati: 0.02MB + Indice: 0.03MB
    wp_woocommerce_shipping_zone_methods: Dati: 0.02MB + Indice: 0.00MB
    wp_woocommerce_payment_tokens: Dati: 0.02MB + Indice: 0.02MB
    wp_woocommerce_payment_tokenmeta: Dati: 0.02MB + Indice: 0.03MB
    wp_woocommerce_log: Dati: 0.02MB + Indice: 0.02MB
    wp_commentmeta: Dati: 0.02MB + Indice: 0.03MB
    wp_comments: Dati: 0.02MB + Indice: 0.09MB
    wp_links: Dati: 0.02MB + Indice: 0.02MB
    wp_mail_bank: Dati: 0.02MB + Indice: 0.00MB
    wp_mail_bank_email_logs: Dati: 0.09MB + Indice: 0.00MB
    wp_mail_bank_meta: Dati: 0.02MB + Indice: 0.00MB
    wp_options: Dati: 0.45MB + Indice: 0.06MB
    wp_postmeta: Dati: 0.25MB + Indice: 0.09MB
    wp_posts: Dati: 2.33MB + Indice: 0.09MB
    wp_termmeta: Dati: 0.02MB + Indice: 0.03MB
    wp_terms: Dati: 0.02MB + Indice: 0.03MB
    wp_term_relationships: Dati: 0.02MB + Indice: 0.02MB
    wp_term_taxonomy: Dati: 0.02MB + Indice: 0.03MB
    wp_usermeta: Dati: 0.02MB + Indice: 0.03MB
    wp_users: Dati: 0.02MB + Indice: 0.05MB
    wp_wc_download_log: Dati: 0.02MB + Indice: 0.03MB
    wp_wc_webhooks: Dati: 0.02MB + Indice: 0.02MB
    wp_yoast_seo_links: Dati: 0.02MB + Indice: 0.02MB
    wp_yoast_seo_meta: Dati: 0.02MB + Indice: 0.00MB
    
    ### Post Type Counts ###
    
    attachment: 78
    customize_changeset: 39
    custom_css: 1
    et_pb_layout: 2
    nav_menu_item: 21
    page: 25
    post: 3
    product: 2
    revision: 289
    shop_order: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    					Il tuo negozio non utilizza HTTPS. Scopri di più su HTTPS e certificati SSL .
    Hide errors from visitors: ?
    
    ### Active Plugins (4) ###
    
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.3
    WooCommerce: by Automattic – 3.4.5
    Yoast SEO: by Team Yoast – 8.2
    WP Mail, Email Logs, Gmail SMTP, PHP Mailer - Mail Bank: by Tech Banker – 3.0.64
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #62 - /shop/
    Carrello: #63 - /cart/
    Cassa: #64 - /checkout/
    Il mio account: #65 - /my-account/
    Termini e condizioni: ? La pagina non è impostata
    
    ### Theme ###
    
    Name: Divi
    Version: 3.15
    Author URL: https://www.elegantthemes.com
    Child Theme: ? – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente
    ti consigliamo di utilizzare un child theme. Vedi: Come creare un child theme
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    • This reply was modified 6 years, 2 months ago by luckid28.
    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Shipping Classes will not show or hide shipping methods, they are used to apply different calculations for flat rate and reporting:

    https://docs.woocommerce.com/document/flat-rate-shipping/#section-4

    If you’d like to show or hide a shipping method based on the assigned shipping class then you can use the paid plugin Conditional Shipping and Payments:

    https://woocommerce.com/products/conditional-shipping-and-payments/

    This will allow you to create conditions to determine the methods customers can choose when a product with a specific class, or multiple products with a specific class, are in the order. Hope that helps!

    Thread Starter luckid28

    (@luckid28)

    Thanks .. now I try to see how to do and which to use

    Thanks and I’ll keep you updated !!!

Viewing 11 replies - 1 through 11 (of 11 total)
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