Error since backup restore

  • Resolved dev

    (@devksec)


    3 years, 1 month ago

    Hello,

    We are getting this error within our logs,

    PHP message: WordPress database error Deadlock found when trying to get lock; try restarting transaction for query DELETE FROM wp_options WHERE option_name = ‘login_nocaptcha_working’ made by do_action(‘admin_init’), WP_Hook->do_action, WP_Hook->apply_filters, LoginNocaptcha::register_settings, delete_option”

    Any ideas on how to resolve? Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Robert Peake

    (@robertpeake)

    Although this happens to mention an option related to this plugin, it is actually a database error unfortunately that needs to be resolved by the web host. Good luck!

    Thread Starter dev

    (@devksec)

    The webhost (Kinsta) have said its an issue with this plugin.

    Plugin Author Robert Peake

    (@robertpeake)

    Unfortunately they are incorrect. The plugin uses the WP standard delete_option and update_option to modify the value ‘login_nocaptcha_working’. There is no transaction locking involved in that operation. So, the DEADLOCK error is the problem, but the fact that it happens to be operating on the ‘login_nocaptcha_working’ data is a red herring. Hopefully they can help you clear the actual deadlock issue, which may be caused by the database itself or another plugin. Good luck!

    Thread Starter dev

    (@devksec)

    Appreciate your help, thank you. I’ve passed this back to them.

    Would you be able to assist with a “Login NoCaptcha” shows the notice: Login NoCaptcha was bypassed on login page: index.php.” ?

    it is on the woocommerce my-account page

Viewing 4 replies - 1 through 4 (of 4 total)
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