Error since last update

  • Resolved alpha2

    (@neoseeyou)


    4 years, 2 months ago

    Hello

    In my debug.log after updating your plugin, i have this

    [01-Sep-2020 08:10:59 UTC] wpMandrill Error: Error :
    [01-Sep-2020 08:10:59 UTC] 2020-09-01 08:10:59 wpMandrill::sendEmail: Exception Caught => Invalid API Key

    [01-Sep-2020 08:10:59 UTC] Mandrill error:

    and

    [01-Sep-2020 09:02:55 UTC] wpMandrill Error: Error :
    [01-Sep-2020 09:02:55 UTC] 2020-09-01 09:02:55 wpMandrill::sendEmail: Exception Caught => wpMandrill Error: :

    [01-Sep-2020 09:02:55 UTC] Mandrill error:

    Any idea?

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Matt Miller

    (@millermedianow)

    Hi @neoseeyou , the first error seems to imply the API key is invalid on your end as mentioned. Are you sure that it is still a valid API key?

    Are you able to see if anything is sending successfully through your Mandrill account? Also, have you tried the test e-mail functionality in our settings screen to see what happens (and see if any additional errors get logged)?

    Check that out and let us know if you still get errors and we can dig deeper. Thanks!

    Plugin Author Matt Miller

    (@millermedianow)

    Closing out to due to inactivity. If this needs to still be looked at, feel free to open a new support issue. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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