Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support komal-maru

    (@komal-maru)

    Hi @donatelol,

    Thank you for sharing the URL with us.

    To address the issue effectively, could you please send us an email at ‘support at tychesoftwares dot com’ detailing the problem? Additionally, include all necessary temporary credentials for your site along with a video demonstrating the issue you’re experiencing. This will help us better understand and resolve the issue effectively.

    Thread Starter Alpha Vale Tec

    (@donatelol)

    The slowness of the reported URL has been resolved.
    Normal charging now!

    Thanks!

    Plugin Support komal-maru

    (@komal-maru)

    Hi @donatelol,

    I’m pleased to hear that the slowness issue on your site has been resolved and that everything is functioning smoothly with our plugin.

    Would you mind informing me if any modifications were made to our plugin? This information would greatly assist us in identifying and addressing any potential issues, allowing us to incorporate necessary adjustments into our core plugin.

    Thread Starter Alpha Vale Tec

    (@donatelol)

    The URL provided was taking 20 seconds to load.
    Now it is charging normally.

    I didn’t need to make any changes.

    Thanks!

    Plugin Support komal-maru

    (@komal-maru)

    Hi @donatelol,

    I’m pleased to hear that everything is now functioning smoothly on your site.

    It’s possible that there were loading issues due to ongoing maintenance work on the tracking server by our development team last week.

    I apologize for any inconvenience this may have caused on your site.

    If you require any further assistance or have any queries, please don’t hesitate to reach out. I’m here to assist you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘ERROR: Slowness in CSS. Plugin page crashing’ is closed to new replies.