• Resolved arbrown64

    (@arbrown64)


    I have been using Formidable on 2 different sites hosted on Go Daddy and have been getting an error message which reads: “Error! Something went wrong when verifying the payment”

    I removed and re-added the pay pal field but that did not resolve the issue.

    The following is an export of the form’s code:

    {"type":"form","data":{"fields":[{"id":"name-1","element_id":"name-1","form_id":"wrapper-7272-6909","type":"name","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-7272-6909","field_label":"Name","placeholder":"E.g. John Doe","prefix_label":"Prefix","fname_label":"First Name","fname_placeholder":"E.g. John","mname_label":"Middle Name","mname_placeholder":"E.g. Smith","lname_label":"Last Name","lname_placeholder":"E.g. Doe","prefix":"true","fname":"true","mname":"true","lname":"true","required_message":"Name is required.","prefix_required_message":"Prefix is required.","fname_required_message":"First Name is required.","mname_required_message":"Middle Name is required.","lname_required_message":"Last Name is required."},{"id":"address-1","element_id":"address-1","form_id":"wrapper-9239-2327","type":"address","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-9239-2327","street_address":"true","address_city":"true","address_state":"true","address_zip":"true","address_country":"","address_line":"true","street_address_label":"Street Address","street_address_placeholder":"E.g. 42 Wallaby Way","address_city_label":"City","address_city_placeholder":"E.g. Sydney","address_state_label":"State/Province","address_state_placeholder":"E.g. New South Wales","address_zip_label":"ZIP / Postal Code","address_zip_placeholder":"E.g. 2000","address_country_label":"Country","address_line_label":"Apartment, suite, etc","street_address_required_message":"This field is required. Please enter the street address.","address_zip_required_message":"This field is required. Please enter the zip code.","address_country_required_message":"This field is required. Please select the country.","address_city_required_message":"This field is required. Please enter the city.","address_state_required_message":"This field is required. Please enter the state.","address_line_required_message":"This field is required. Please enter address line.","street_address_required":"1"},{"id":"phone-1","element_id":"phone-1","form_id":"wrapper-1421-8332","type":"phone","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-1421-8332","required":"","limit":"10","limit_type":"characters","validation":"none","field_label":"Phone","placeholder":"E.g. +1 300 400 5000"},{"id":"email-2","element_id":"email-2","form_id":"wrapper-7787-9488","type":"email","cols":"6","required":"true","required_message":"This field is required. Please enter email.","field_label":"Email","placeholder":"E.g. [email protected]","validation":"true","validation_message":"This is not a valid email.","wrapper_id":"wrapper-7787-9488","conditions":[],"formid":"wrapper-5536-9880"},{"id":"url-1","element_id":"url-1","form_id":"wrapper-7787-9488","type":"url","options":[],"cols":"6","conditions":[],"wrapper_id":"wrapper-7787-9488","field_label":"Website","placeholder":"E.g. https://www.example.com"},{"id":"page-break-1","element_id":"page-break-1","form_id":"wrapper-4163-7162","type":"page-break","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-4163-7162","btn_left":"? Previous Step","btn_right":"Next Step ?"},{"id":"select-1","element_id":"select-1","form_id":"wrapper-4936-1140","type":"select","options":[{"label":"Casual ","value":"Casual","limit":"","default":"","key":"9942-6310","calculation":"100"},{"label":"Lounge","value":"Lounge","limit":"","default":"","key":"9312-3404","calculation":"100"},{"label":"Resort","value":"Resort","limit":"","default":"","key":"7533-8822","calculation":"100"},{"label":"Free Style","value":"Free-Style","limit":"","default":"","key":"1689-4393","calculation":"100"},{"label":"Wedding","value":"Wedding","limit":"","default":"","key":"6910-5202","calculation":"150"}],"cols":"12","conditions":[],"wrapper_id":"wrapper-4936-1140","value_type":"multiselect","field_label":"Competition Categories","options_bulk_editor":"Casual ; Casual; 0\nLounge; Lounge; 0\nResort; Resort; 0\nFree Style; Free-Style; 0\nWedding; Wedding; 0","options_expanded":"","description":"Select Up to 3 Categories to compete in: ","calculations":"true","placeholder":"Select Your Categories"},{"id":"calculation-1","element_id":"calculation-1","form_id":"wrapper-6977-2670","type":"calculation","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-6977-2670","field_label":"Registration Total","description":"Select Up to 3 Categories to compete in: ","formula":"{select-1}"},{"id":"captcha-1","element_id":"captcha-1","form_id":"wrapper-7833-2203","type":"captcha","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-7833-2203","captcha_provider":"recaptcha","captcha_type":"v2_checkbox","hcaptcha_type":"hc_checkbox","score_threshold":"0.5","captcha_badge":"bottomright","hc_invisible_notice":"This site is protected by hCaptcha and its <a href=\"https://hcaptcha.com/privacy\"> Privacy Policy </a> and <a href=\"https://hcaptcha.com/terms\"> Terms of Service </a> apply.","recaptcha_error_message":"reCAPTCHA verification failed. Please try again.","hcaptcha_error_message":"hCaptcha verification failed. Please try again."},{"id":"paypal-1","element_id":"paypal-1","form_id":"wrapper-3528-2597","type":"paypal","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-3528-2597","mode":"live","currency":"USD","amount_type":"variable","label":"checkout","color":"gold","shape":"rect","layout":"vertical","tagline":"true","locale":"en_US","debug_mode":"disable","height":"40","variable":"calculation-1"}],"settings":{"pagination-header":"nav","paginationData":{"pagination-header-design":"show","pagination-header":"nav"},"formName":"Designer Registration","version":"1.16.2","form-border-style":"none","form-padding":"","form-border":"","fields-style":"open","validation":"on_submit","akismet-protection":"1","form-style":"default","enable-ajax":"true","autoclose":"","submission-indicator":"show","indicator-label":"Submitting...","form-type":"registration","submission-behaviour":"behaviour-hide","thankyou-message":"Account registration successful. Click <a href=\"https://blackhairexpova.com/wp-login.php\">here</a> to login to your account.","email-thankyou-message":"Account registration successful. Please check your email inbox to activate your new account.","manual-thankyou-message":"Account registration successful. A website admin must approve your account before you can log in. You’ll receive an email when your account is activated.","submitData":{"custom-submit-text":"Register","custom-invalid-form-message":"Error: Your form is not valid, please fix the errors!"},"validation-inline":"1","form-expire":"no_expire","use-admin-email":"true","form-padding-top":"0","form-padding-right":"0","form-padding-bottom":"0","form-padding-left":"0","form-border-width":"0","form-border-radius":"0","cform-label-font-family":"Roboto","cform-label-custom-family":"","cform-label-font-size":"12","cform-label-font-weight":"bold","cform-title-font-family":"Roboto","cform-title-custom-family":"","cform-title-font-size":"45","cform-title-font-weight":"normal","cform-title-text-align":"left","cform-subtitle-font-family":"Roboto","cform-subtitle-custom-font":"","cform-subtitle-font-size":"18","cform-subtitle-font-weight":"normal","cform-subtitle-text-align":"left","cform-input-font-family":"Roboto","cform-input-custom-font":"","cform-input-font-size":"16","cform-input-font-weight":"normal","cform-radio-font-family":"Roboto","cform-radio-custom-font":"","cform-radio-font-size":"14","cform-radio-font-weight":"normal","cform-select-font-family":"Roboto","cform-select-custom-family":"","cform-select-font-size":"16","cform-select-font-weight":"normal","cform-multiselect-font-family":"Roboto","cform-multiselect-custom-font":"","cform-multiselect-font-size":"16","cform-multiselect-font-weight":"normal","cform-dropdown-font-family":"Roboto","cform-dropdown-custom-font":"","cform-dropdown-font-size":"16","cform-dropdown-font-weight":"normal","cform-calendar-font-family":"Roboto","cform-calendar-custom-font":"","cform-calendar-font-size":"13","cform-calendar-font-weight":"normal","cform-button-font-family":"Roboto","cform-button-custom-font":"","cform-button-font-size":"14","cform-button-font-weight":"500","cform-timeline-font-family":"Roboto","cform-timeline-custom-font":"","cform-timeline-font-size":"12","cform-timeline-font-weight":"normal","cform-pagination-font-family":"","cform-pagination-custom-font":"","cform-pagination-font-size":"16","cform-pagination-font-weight":"normal","payment_require_ssl":"true,","submission-file":"delete","options":[],"site-registration":"enable","site-registration-name-field":"text-1","site-registration-title-field":"text-1","site-registration-role-field":"administrator","activation-method":"default","activation-email":"default","registration-username-field":"name-1","registration-email-field":"name-1","registration-password-field":"auto","registration-user-role":"fixed","registration-role-field":"subscriber","automatic-login":"","hide-registration-form":"1","hidden-registration-form-message":"You are already logged in.","form_name":"designer-registration","form_status":"publish","store_submissions":"1"},"client_id":null,"integration_conditions":[],"behaviors":[{"slug":"behavior-1234-4567","label":"","autoclose-time":"5","autoclose":"","newtab":"sametab","thankyou-message":"Account registration successful. Click <a href=\"https://blackhairexpova.com/wp-login.php\">here</a> to login to your account.","email-thankyou-message":"Account registration successful. Please check your email inbox to activate your new account.","manual-thankyou-message":"Account registration successful. A website admin must approve your account before you can log in. You’ll receive an email when your account is activated.","submission-behaviour":"behaviour-hide","redirect-url":""}],"notifications":[{"slug":"notification-1111-1111","label":"Admin Email","email-recipients":"default","recipients":"[email protected]","email-subject":"New User Registration on {site_url}","email-editor":"New user registration on your site {site_url}: <br /><br /> {all_fields} <br /><br /> Click {submission_url} to view the submission.<br /><br />---<br />This message was sent from {site_url}","email-subject-method-email":"New User Registration on {site_url}","email-editor-method-email":"New user registration on your site {site_url}: <br /><br /> {all_fields} <br /><br /> Click {submission_url} to view the submission.<br /><br />---<br />This message was sent from {site_url}","email-subject-method-manual":"New User Registration on {site_url} needs approval.","email-editor-method-manual":"New user registration on your site {site_url}: <br /><br /> {all_fields} <br /><br /> The account is still not activated and needs your approval. To activate this account, click the link below.<br />{account_approval_link} <br /><br />Click {submission_url} to view the submission on your website's dashboard.<br /><br />This message was sent from {site_url}","conditions":[]},{"slug":"notification-1111-1112","label":"User Confirmation Email","email-recipients":"default","recipients":"{email-1}","email-subject":"Your new account on {site_title}","email-editor":"Your new account on our site {site_title} is ready to go. Here's your details: <br /><br /> {all_fields} <br /><br />Login to your new account <a href=\"https://blackhairexpova.com/wp-login.php\">here</a>.<br /><br />---<br />This message was sent from {site_url}","email-subject-method-email":"Activate your account on {site_url}","email-editor-method-email":"Dear {username} <br /><br />Thank you for signing up on our website. You are one step away from activating your account. We have sent you another email containing a confirmation link. Please click on that link to activate your account.<br /><br />This message was sent from {site_url}","email-subject-method-manual":"Your new account on {site_title} is under review.","email-editor-method-manual":"Your new account on {site_title} is under review.<br />You'll receive another email once the site admin approves your account. You should be able to login into your account after that.<br /><br />---<br />This message was sent from {site_url}","conditions":[]}]},"status":"publish","version":"1.16.2"}

    • This topic was modified 2 years, 8 months ago by arbrown64.
    • This topic was modified 2 years, 8 months ago by arbrown64.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter arbrown64

    (@arbrown64)

    I have been using Formidable on 2 different sites hosted on Go Daddy and have been getting an error message which reads: “Error! Something went wrong when verifying the payment”

    I removed and re-added the pay pal field but that did not resolve the issue.

    The following is an export of the form’s code:

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @arbrown64,

    Sorry for the delay regarding this, it seems like we missed this ticket from the queue.

    I checked the given form export and could notice the issue. It seems like you have an incorrect field assigned to “Email” under the “User Registration” tab of the form settings.

    Please check the following setting:

    Screenshot at 17:27:21.png

    You’ll need to assign the “Email” field to the Email met key. Once I test by changing it to email, it works fine.

    Please do check and let us know whether the above works. Looking forward to your response.

    Kind Regards,
    Nithin

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @arbrown64 ,

    We haven’t heard from you for a week now, so it looks like you don’t have any more questions for us.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Forminator Error! Something went wrong when verifying the payment’ is closed to new replies.