ERROR: Step aborted: too many attempts!

  • Resolved pflanner

    (@pflanner)


    4 years, 10 months ago

    Whenever I try to run a backup of my site, I end up with warnings and an error that prevents the backup from completing. Here’s the most recent log:

    [INFO] BackWPup 3.7.0; A project of Inpsyde GmbH
    [INFO] WordPress 5.3.2 on https://www.theclayandglass.ca/
    [INFO] Log Level: Normal
    [INFO] BackWPup job: 2nd Attempt
    [INFO] Logfile is: backwpup_log_879ae4_2020-01-18_18-00-13.html
    [INFO] Backup file is: 2020-01-18_18-00-13_D5627Z7Z02.zip
    [18-Jan-2020 18:00:13] 1. Try to backup database …
    [18-Jan-2020 18:00:13] Connected to database theclaya_thecl on localhost
    [18-Jan-2020 18:01:14] Added database dump “theclaya_thecl.sql” with 56.21 MB to backup file list
    [18-Jan-2020 18:01:14] Database backup done!
    [18-Jan-2020 18:01:15] 1. Trying to make a list of folders to back up …
    [18-Jan-2020 18:01:16] Added “wp-config.php” to backup file list
    [18-Jan-2020 18:01:16] 1800 folders to backup.
    [18-Jan-2020 18:01:16] 1. Trying to generate a file with installed plugin names …
    [18-Jan-2020 18:01:16] Added plugin list file “The-Canadian-Clay-and-Glass-Gallery.pluginlist.2020-01-18.txt” with 2.73 KB to backup file list.
    [18-Jan-2020 18:01:18] 1. Trying to generate a manifest file …
    [18-Jan-2020 18:01:18] Added manifest.json file with 3.37 KB to backup file list.
    [18-Jan-2020 18:01:18] 1. Trying to create backup archive …
    [18-Jan-2020 18:01:18] Compressing files as ZipArchive. Please be patient, this may take a moment.
    [18-Jan-2020 19:15:39] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [18-Jan-2020 19:15:39] 2. Trying to create backup archive …
    [18-Jan-2020 19:55:36] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [18-Jan-2020 19:55:36] 3. Trying to create backup archive …
    [18-Jan-2020 20:08:24] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [18-Jan-2020 20:08:24] ERROR: Step aborted: too many attempts!
    [18-Jan-2020 20:08:24] 1. Try to send backup file to Dropbox …
    [18-Jan-2020 20:08:25] Authenticated with Dropbox of user: Peter Flannery
    [18-Jan-2020 20:08:25] Uploading to Dropbox …
    [18-Jan-2020 20:08:25] WARNING: File could not be found.
    [18-Jan-2020 20:08:25] ERROR: Job has ended with errors in 7692 seconds. You must resolve the errors for correct execution.

    My settings are currently:
    Maximum number of retries: 3
    Maximum script execution time: 25 seconds
    Reduce server load: maximum.

    Thanks in advance for any help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    @pflanner
    Sorry about the delayed response ^^
    please go to BackWPUp -> Settings -> Logs -> Logging Level -> Debug(not translated ), re-run the job again and send us debug log at BackWpUp -> Logs.
    Thanks!

    Plugin Support happyAnt

    (@duongcuong96)

    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),

    Btw, If you find BackWPUp is useful for you, we would really appreciate. if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support ??
    https://www.ads-software.com/support/plugin/backwpup/reviews/

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘ERROR: Step aborted: too many attempts!’ is closed to new replies.