Error Symbol in Woocommerce Block

Hey there, @lthuyquynh! Thanks for contacting us. I’m happy to help you.

I checked your website and the products on sale and best sellers are not showing a add to cart button to me.

I added the block on my website to test it and it does show the button and the behavior is the same as other product pages, I don’t see any errors on my site.

Can you please share what you see on your end, including a screenshot of the error you see so we can take a look?

I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Looking forward to your reply.

Have a wonderful day!

Hey there! Thanks for stopping by.

I’ve been having a tough time fixing an issue and was close to giving up, so I temporarily removed the “Add to Cart” button from my homepage. But I really want to bring it back with your help.

Here’s how it should work: when you click the “Add to Cart” button, a tick appears along with a new “View Cart” button. You can see it in action on my shop page (https://mellowyland.com/shop/).

When it was working properly, it looked like this: https://snipboard.io/bBjadK.jpg.

But on my homepage, it looks like this: https://snipboard.io/hKZkDw.jpg. There’s this small rectangle that pops up before the “View Cart” button, which seems to be an unnecessary error symbol. Plus, the text is getting smaller. I want it to look just like it does on my shop page.

Here’s my WooCommerce system report:

` WordPress Environment

WordPress address (URL): https://mellowyland.com
Site address (URL): https://mellowyland.com
WC Version: 8.8.3
REST API Version: ? 8.8.3
Action Scheduler Version: ? 3.7.4
Log Directory Writable: ?
WP Version: 6.5.3
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: – Server Environment

Server Info: LiteSpeed
PHP Version: 8.1.27
PHP Post Max Size: 2 GB
PHP Time Limit: 360
PHP Max Input Vars: 5000
cURL Version: 7.87.0
OpenSSL/1.1.1w

SUHOSIN Installed: –
MySQL Version: 10.11.8-MariaDB
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database

WC Database Version: 8.8.3
WC Database Prefix: wp_
Total Database Size: 3.22MB
Database Data Size: 1.20MB
Database Index Size: 2.02MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_avatar: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_litespeed_img_optming: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_options: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Post Type Counts

attachment: 296
custom_css: 2
customize_changeset: 16
nav_menu_item: 37
oembed_cache: 1
page: 18
post: 10
product: 12
product_variation: 43
revision: 446
rm_content_editor: 1
wp_block: 2
wp_font_family: 12
wp_global_styles: 3
wp_navigation: 1
wp_template: 1
wp_template_part: 2 Security

Secure connection (HTTPS): ?
Hide errors from visitors: ? Active Plugins (14)

All-in-One WP Migration: by ServMask – 7.81
Blocks Animation: CSS Animations for Gutenberg Blocks: by ThemeIsle – 2.6.12
Hostinger: by Hostinger – 2.2.4
Jetpack: by Automattic – 13.4.3
Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 3.2.38
Kadence AI Starter Templates: by Kadence WP – 2.1.2
LiteSpeed Cache: by LiteSpeed Technologies – 6.2.0.1
Printful Integration for WooCommerce: by Printful – 2.2.7
Rank Math SEO with AI Best SEO Tools: by Rank Math – 1.0.219
WooCommerce.com Update Manager: by Automattic – 1.0.2
WooCommerce Legacy REST API: by WooCommerce – 1.0.4
WooCommerce PayPal Payments: by WooCommerce – 2.7.0
WooCommerce: by Automattic – 8.8.3
Yoycol: Print on demand: by Yoycol official – 1.2.5 Inactive Plugins (0) Must Use Plugins (1)

Disable Auto Updates: by – Settings

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: ?
HPOS feature screen enabled: ?
HPOS feature enabled: ?
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: – Logging

Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 2 MB WC Pages

Shop base: #2115 - /shop/
Cart: #2161 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ? Page not set Theme

Name: Kadence
Version: 1.2.3 (update to version 1.2.4 is available)
Author URL: https://www.kadencewp.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ? Templates

Overrides: – WooCommerce PayPal Payments

Onboarded: ?
Shop country code: VN
WooCommerce currency supported: ?
Advanced Card Processing available in country: –
Pay Later messaging available in country: –
Webhook status: –
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Subscriptions Mode: Disabled Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
product-linked
product-pre-publish-modal
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-custom-fields
settings
async-product-editor-category-field
launch-your-store

Daily Cron: ? Next scheduled: 2024-05-20 10:08:13 -04:00
Options: ?
Notes: 70
Onboarding: completed Action Scheduler

Complete: 864
Oldest: 2024-04-19 11:08:55 +0000
Newest: 2024-05-20 03:29:04 +0000

Failed: 4
Oldest: 2024-04-03 10:12:24 +0000
Newest: 2024-05-16 00:42:32 +0000

Pending: 3
Oldest: 2024-05-20 09:30:28 +0000
Newest: 2024-06-15 00:42:32 +0000 Status report information

Generated at: 2024-05-19 23:29:11 -04:00
`

And my fatal-errors-2024-05-16 log file (the only fatal error log file that I can find):

024-05-16T03:04:58+00:00 Critical Uncaught Error: Attempt to assign property “clicks” on null in /home/u640039685/domains/mellowyland.com/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/class-summary.php:225 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-content\/plugins\/seo-by-rank-math\/includes\/modules\/analytics\/class-summary.php”,”line”:225},”backtrace”:[“”,”#0 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-content\/plugins\/seo-by-rank-math\/includes\/modules\/analytics\/rest\/class-rest.php(162): RankMath\\Analytics\\Summary->get_analytics_summary()”,”#1 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/rest-api\/class-wp-rest-server.php(1230): RankMath\\Analytics\\Rest->get_dashboard()”,”#2 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/rest-api\/class-wp-rest-server.php(1063): WP_REST_Server->respond_to_request()”,”#3 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/rest-api\/class-wp-rest-server.php(439): WP_REST_Server->dispatch()”,”#4 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/rest-api.php(428): WP_REST_Server->serve_request()”,”#5 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/class-wp-hook.php(324): rest_api_loaded()”,”#6 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#7 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/plugin.php(565): WP_Hook->do_action()”,”#8 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/class-wp.php(418): do_action_ref_array()”,”#9 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/class-wp.php(813): WP->parse_request()”,”#10 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/functions.php(1336): WP->main()”,”#11 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-blog-header.php(16): wp()”,”#12 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/index.php(17): require(‘\/home\/u64003968…’)”,”#13 {main}”,”thrown”]} 2024-05-16T03:05:11+00:00 Critical Uncaught Error: Attempt to assign property “total” on null in /home/u640039685/domains/mellowyland.com/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/class-summary.php:187 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-content\/plugins\/seo-by-rank-math\/includes\/modules\/analytics\/class-summary.php”,”line”:187},”backtrace”:[“”,”#0 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-content\/plugins\/seo-by-rank-math\/includes\/modules\/analytics\/rest\/class-rest.php(180): RankMath\\Analytics\\Summary->get_optimization_summary()”,”#1 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/rest-api\/class-wp-rest-server.php(1230): RankMath\\Analytics\\Rest->get_analytics_summary()”,”#2 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/rest-api\/class-wp-rest-server.php(1063): WP_REST_Server->respond_to_request()”,”#3 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/rest-api\/class-wp-rest-server.php(439): WP_REST_Server->dispatch()”,”#4 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/rest-api.php(428): WP_REST_Server->serve_request()”,”#5 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/class-wp-hook.php(324): rest_api_loaded()”,”#6 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#7 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/plugin.php(565): WP_Hook->do_action()”,”#8 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/class-wp.php(418): do_action_ref_array()”,”#9 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/class-wp.php(813): WP->parse_request()”,”#10 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/functions.php(1336): WP->main()”,”#11 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-blog-header.php(16): wp()”,”#12 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/index.php(17): require(‘\/home\/u64003968…’)”,”#13 {main}”,”thrown”]} 2024-05-16T03:05:25+00:00 Critical Uncaught Error: Attempt to assign property “clicks” on null in /home/u640039685/domains/mellowyland.com/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/class-summary.php:225 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-content\/plugins\/seo-by-rank-math\/includes\/modules\/analytics\/class-summary.php”,”line”:225},”backtrace”:[“”,”#0 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-content\/plugins\/seo-by-rank-math\/includes\/modules\/analytics\/rest\/class-rest.php(162): RankMath\\Analytics\\Summary->get_analytics_summary()”,”#1 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/rest-api\/class-wp-rest-server.php(1230): RankMath\\Analytics\\Rest->get_dashboard()”,”#2 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/rest-api\/class-wp-rest-server.php(1063): WP_REST_Server->respond_to_request()”,”#3 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/rest-api\/class-wp-rest-server.php(439): WP_REST_Server->dispatch()”,”#4 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/rest-api.php(428): WP_REST_Server->serve_request()”,”#5 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/class-wp-hook.php(324): rest_api_loaded()”,”#6 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#7 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/plugin.php(565): WP_Hook->do_action()”,”#8 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/class-wp.php(418): do_action_ref_array()”,”#9 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/class-wp.php(813): WP->parse_request()”,”#10 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-includes\/functions.php(1336): WP->main()”,”#11 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/wp-blog-header.php(16): wp()”,”#12 \/home\/u640039685\/domains\/mellowyland.com\/public_html\/index.php(17): require(‘\/home\/u64003968…’)”,”#13 {main}”,”thrown”]}

I’d really appreciate your help and am looking forward to fixing this soon. Thanks a bunch!

• This reply was modified 6 months, 1 week ago by lthuyquynh.

Hi @lthuyquynh

But on my homepage, it looks like this: https://snipboard.io/hKZkDw.jpg. There’s this small rectangle that pops up before the “View Cart” button, which seems to be an unnecessary error symbol. Plus, the text is getting smaller. I want it to look just like it does on my shop page.

The issue you’re encountering seems specific to your theme, as this isn’t the typical style for WooCommerce product listings. I recommend clearing both your site and browser caches to see if that resolves the problem. If not, check if your theme offers an option to reset the cache. If it doesn’t, reaching out to your theme’s support team would be an excellent next step for further assistance.

And my fatal-errors-2024-05-16 log file (the only fatal error log file that I can find):

The error logs you’ve shared indicate that the Rank Math SEO plugin is trying to assign values to a null object, which is causing the error. I recommend reaching out to Rank Math’s support team. Since the error is occurring within their plugin, they may be able to provide a more specific solution.

Please note that we don’t provide help & support for 3rd-party plugins or themes as they’re outside our support scope.

I wish I could help more, but hopefully, this gets you going in the right direction to get the job done.

Thanks for your kind suppport. I’ll try to handle this the way you suggested.

Hi @lthuyquynh,

I’m glad we were able to help! If you have a few minutes, we’d love if you could leave us a review:?https://www.ads-software.com/support/plugin/woocommerce/reviews/.

Cheers!
-OP