Error: The email could not be sent. Your site may not be correctly configured

  • dear comunity

    i ve got an Error: The email could not be sent. Your site may not be correctly configured to send emails. Get support for resetting your password.

    background: with a new project i want to make sure, that works all propper and is set up correctly.

    so i just wanted to check the e-mail-setting of the server. i have heard that there are appropiate ways and methods to check mail functions.

    ever wanted to check whether an email is sent out – we can do this with simple methods: a good and nice option is the following: we can do this by doing a password-reset-email: ??

    well, by far the easiest method to check if WordPress can send email is to request a password reset. To do this, we have to make sure to log out of the account on the site and go to the login page, e.g. like so: go the wordpress-page.il/wp-login.php

    if we arrive on that page we just click the following notion “Lost your password?” text:
    then we will arrive on the next page, here we can add our e-mail address of the according user account and demand our new passwd:
    a texts pops up: “Get New Password.”

    last step: if get the new passwd – then the system works propperly.

    but i do not get any password mailed – instand of this i get the message:

    Error: The email could not be sent. Your site may not be correctly configured to send emails. Get support for resetting your password.


    further checks    : to do more tests to check if wp_mail is working properly if i have configured the server correctly? in other words: i want to check whether an email is sent out using:

    what is important here: The php.ini has smtp_port = 25 set – this i have checked.

    What can i do now – what should i do – which steps should i take!?

Viewing 2 replies - 1 through 2 (of 2 total)

  • First, you have a great idea with testing the basic email response for “Reset password”

    Second, do you have any plugins that are affecting WordPress emails?

    Third, what theme and plugins are you using? Could your theme be affecting it?

    Fourth, you can install a plugin to help with email, such as SMTP plugin.

    Thread Starter apolloman

    (@apolloman)

    hello dear Asterbird, good day – and many many thanks for the quick reply
    great to hear from you – i am very glad!

    unfortunatly i get no response while running the process.

    hello dear Asterbird, good day – and many many thanks for the quick reply
    great to hear from you – i am very glad!

    unfortunatly i get no response while running the password-reset-process

    i have a fresh installed wp – the newest version: i run the theme twenty-twenty.

    the installed plugins are the following:

    WP Job Manager Version 1.34.3 |
    WP All Import – WP Job Manager Add-On Version 1.1.0 | By Soflyy

    Akismet Anti-Spam Version 4.1.7 | By Automattic

    Better Search ReplaceVersion 1.3.3

    CoBlocks: CoBlocks is a suite of professional page building content blocks for the WordPress Gutenberg block editor. Version 2.5.0

    Max Mega Menu Version 2.9.1 | By megamenu.com

    Participants Database Version 1.9.6.6 | By xnau webdesign

    Polylang Version 2.8.3 | By WP SYNTEX

    Restricted Site Access: Limit access your site to visitors who are logged in or accessing the site from a set of specific IP addresses. Send restricted visitors to the log in page, redirect them, or display a message or page. Powerful control over redirection, including SEO friendly redirect headers. Great solution for Extranets, publicly hosted Intranets, or parallel development sites.
    Version 7.2.0 |

    TablePress: Embed beautiful and feature-rich tables into your posts and pages, Version 1.12

    Random numbers plugin for WordPress Version 1.7.4 | By Themeflection |

    Well i guess that the theme is not affecting the deliverability of the mails
    btw: as mentioned above i have checked the php.ini settings:

    what is important here: The php.ini has smtp_port = 25 set – this i have checked.

    Btw: i am on a root-server and my friend adminsters the backend. So if we need to do some more configurations just lemme know.

    And yes: i also could check a plugin – a smtp-plugin. Are there any suggestions – should i take a certain plugin!?

    – if so: do we go round the usage of wp_mail if we use a semtp-plugin!?

    look forward to hear from you

    regards apollo ??

    btw: i found some plugins here: any recomendation!?

    Well: i also could check a plugin – a smtp-plugin. https://www.ads-software.com/plugins/search/smtp/
    Are there any suggestions – should i take a certain plugin!?

    WP Mail SMTP by WPForms By WPForms
    https://www.ads-software.com/plugins/search/smtp/

    Post SMTP Mailer/Email Log By Yehuda Hassine
    https://www.ads-software.com/plugins/post-smtp/

    Easy WP SMTP By wpecommerce, alexanderfoxc
    https://www.ads-software.com/plugins/easy-wp-smtp/

    Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue
    https://www.ads-software.com/plugins/mailin/

    WP Gmail SMTP By naa986 https://www.ads-software.com/plugins/gmail-smtp/

    WP SMTP By Yehuda Hassine https://www.ads-software.com/plugins/wp-smtp/

    SMTP Mailer By naa986 https://www.ads-software.com/plugins/smtp-mailer/

    Mail Bank – #1 Mail SMTP Plugin for WordPress By Tech Banker https://www.ads-software.com/plugins/wp-mail-bank/

    Email Subscribers & Newsletters – Simple and Effective Email Marketing WordPress Plugin By Icegram https://www.ads-software.com/plugins/email-subscribers/

    Contact Form by WPForms – Drag & Drop Form Builder for WordPress By WPForms https://www.ads-software.com/plugins/wpforms-lite/

    Check & Log Email By WPChill https://www.ads-software.com/plugins/check-email/

    • This reply was modified 3 years, 9 months ago by apolloman.
    • This reply was modified 3 years, 9 months ago by apolloman.
    • This reply was modified 3 years, 9 months ago by apolloman.
Viewing 2 replies - 1 through 2 (of 2 total)
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