Error: . The merchant’s account is not able to process transactions.

  • Resolved enngins

    (@eugene99shum)


    4 years ago

    Hi,
    I just have installed this plugin. Apparently all works well but the transactions are declined. The error shown: “This transaction cannot be processed. The merchant’s account is not able to process transactions. (Transaction Error) something is wrong.”
    Can you please help me to solve it?

    It happen in sandbox. All API data are correct. Cards I used for testing is from Paypal Card Generator.

    • This topic was modified 4 years ago by enngins.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    It happen in sandbox. All API data are correct. Cards I used for testing is from Paypal Card Generator.

    Sandbox settings is very tricky. Have you tried to carry out a real transaction?

    Thank you

    Thread Starter enngins

    (@eugene99shum)

    Hi @mbrsolution,
    I found a solution. There was problem in PayPal settings. I used Business type PayPal account for sandbox. For PayPal Pro module, it require to use Business-Pro.

    https://developer.paypal.com/developer/accounts/ | view / edit account | Upgrade to Pro

    Thanks!

    Hello, I’m having difficulty with the PayPal Pro Plug-in and have upgraded to Pro already on the PayPal Developer Accounts. I still get the message that “transaction cannot be processed. The merchant’s account is not able to process transactions. (Transaction Error) something’s wrong.” No Error code #.

    All else seems to be correct. Any suggestions?

    • This reply was modified 3 years, 8 months ago by dragon911.
    Plugin Support mbrsolution

    (@mbrsolution)

    @dragon911, please start a new support thread. This one is marked as resolved.

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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