• Resolved queensratchet

    (@queensratchet)


    No matter what I tried I can’t login. I read and tried suggestions to other people having the same issues on here…still not working. I cleared my cache plugin, cleared my browswer, typed in the secret code instead of scanning. NO luck.

    Please help me.

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  • Plugin Author David Anderson

    (@davidanderson)

    Did you check that the code shown in the dashboard was the same as shown in the app before logging out? i.e. have they ever matched? If not, then the problem is that the time either on the server or the device is wrong. (The TFA protocol depends on accurate time).

    The FAQs show how to deactivate the TFA check if you have no other way to log in.

Viewing 1 replies (of 1 total)
  • The topic ‘Error: The one-time password (TFA code) you entered was incorrect.’ is closed to new replies.