Error: The one-time password …was incorrect.

  • Resolved marcpaya

    (@marcpaya)


    3 years, 10 months ago

    When I activate “two-factor-authentication” I can no longer enter my site.
    On Chrome, after entering my username and password, I arrive on the “two-factor-authentication” screen and enter the TFA code. I get the message “Error: The one-time password (TFA code) you entered is incorrect.
    My phone’s TFA code and the one on WP dashboard (on Firefox) match.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author David Anderson

    (@davidanderson)

    > My phone’s TFA code and the one on WP dashboard (on Firefox) match.

    This being so, the only way I could investigate this (since it’s never been reported before, so isn’t a known problem), is by having a login on your site. If that is possible, please contact me using the support form at https://www.simbahosting.co.uk.

    David

    Plugin Author David Anderson

    (@davidanderson)

    (Marking as resolved since we’re communicating via a different system).

Viewing 2 replies - 1 through 2 (of 2 total)
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