Error: “The order status is processing – it cannot be paid for”

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi Kevin!

    It sounds like you have a valid subscription (Opayo Gateway) with us. If so, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there. ??

    Cheers!

    Thread Starter kevainxxx

    (@kevainxxx)

    Hi Gabriel,

    Thank you for your quick response. I’ve tried to get in touch with the support and I was redirected to the live chat but the person wasn’t able to help me. I guess it would be great if this was elevated to a developer as it’s a very uncommon problem from what the support told me.

    Hope it makes sense!

    Best,
    Kevin

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @kevainxxx,

    From what it sounds, I could suggest consulting with a developer or the WooCommerce Customizations Experts who you can give access to your site to do a thorough check on why this is happening.

    Hope this helps.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @kevainxxx,

    Just a heads up, I’ll go ahead and mark this thread as resolved as it’s been inactive for a while. Hopefully, you were able to get in touch with a developer to take a closer look.

    Please feel free to create a new thread if you have further questions.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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