Sometimes order does not appear in wordpress dashboard

  • Resolved AlayaTs

    (@alayats)


    6 years, 2 months ago

    Orders appear just fine in both dashboard and email, but then few come only on the email. What could be the cause of this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello AlayaTs
    I can’t understand very well what’s the problem, but from what I get it looks like some plugins/modifications are making the Woocommerce order creation fail.
    Are there specific products in all orders that fail? Or specific payment method? Or specific shipping? Maybe it fails on coupons usage.

    Looking into these patterns that breaks normal operations might help debug it.

    Thread Starter AlayaTs

    (@alayats)

    I guess that for now there aren’t really enough order fails to tell something exact… I will wait for the next fails and hunt for any of your suggestions.
    Will write later if the problem is solved. Thank you!

    Thread Starter AlayaTs

    (@alayats)

    .

    • This reply was modified 6 years, 2 months ago by AlayaTs.
    • This reply was modified 6 years, 2 months ago by AlayaTs.
    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @alayats

    I’m going to mark this as resolved but feel free to open a new one if you have any questions moving forward.

Viewing 4 replies - 1 through 4 (of 4 total)
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