Error: The server cannot process the image

  • Resolved alexmcmeekin2017

    (@alexmcmeekin2017)


    2 years, 9 months ago

    Hello. I updated wordpress (to v5.9) yesterday. When I turn on your plugin (latest version: 5.3.0), this error occurs, which makes it impossible to upload files to the site (server):

    The server cannot process the image. This can happen if the server is busy or does not have enough resources to complete the task. Uploading a smaller image may help. Suggested maximum size is 2560 pixels.

    Your plugin is great, I’ve been using it for a long time. I hope you fix the problem.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author FS Code

    (@fscode)

    Hi there!

    We’re sorry you have experienced the issue. It was an uncommon instance and we’ll do our best to fix it immediately. We would like to have an opportunity to investigate your feedback further. Could you create a support ticket at https://support.fs-code.com or contact us via email at [email protected] please? We’ll work with you to resolve any issues as quickly as possible.

    Best Regards,
    FS Poster.

    Plugin Author FS Code

    (@fscode)

    Hi there!

    Please let us know if you still encounter the issue.

    Best Regards,
    FS Poster.

Viewing 2 replies - 1 through 2 (of 2 total)
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