• Resolved jsk

    (@jskarioki)


    Getting the error: Error: The WooCommerce Shipping & Tax server returned HTTP code: 0. This problem started this morning.

    The plugin is failing to validate addresses and unable to purchase postage.

    Customer orders also failing to collect payment.

Viewing 1 replies (of 1 total)
  • Hey there, @jskarioki! Thanks for contacting us. I’m happy to help you.

    Have you made any changes to the site this morning? This could be adding or removing a plugin or custom code, updating the theme or a plugin, etc.

    As a next step in troubleshooting this, kindly make sure?debug?and?logging?is enabled,?as exemplified in the screenshot — and documentation — linked here.

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

Viewing 1 replies (of 1 total)
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