Error: “There are no shipping methods available.”

  • Woocommerce version: 2.6.9
    wordpress: 4.6.1
    site: loja.thinnetworks.com.br

    Hello,

    My store was working normally, since yesterday I have the problem of not having shipping methods.
    Shipping regions are correct, all products have correct weight and size.
    But both in the cart and in finalizing a purchase I only appear the speech: “There are no shipping methods available.”
    Even the delivery condition being within the criteria.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Enable Shipping Debug under **WooCommerce > System Status > Tools**. Once activated, send through a test order and check the shipping notifications on the cart / checkout pages. That’ll give you a hint on why / why not shipping methods are showing up for you.

    This message usually appears if you have not selected any Shipping Methods in the Shipping Zones you have created.
    You might have created the shipping zones and set shipping regions, but you also have to select shipping methods for the shipping zones.
    There are 3 default shipping methods available:
    1. Flat rate
    2. Free Shipping
    3. Local Pickup
    Read some documentation on setting default shipping methods.

    You can also consider using premium shipping methods, as these plugins add more functionality for your shipping service.

    Thread Starter lucaslvm

    (@lucaslvm)

    @riaanknoetze,

    In order to do some testing yesterday, I returned an old backup from a distance that does not have some cached products and without the products the methods reappear without any problem.
    I have registered the products again and the BUG returns, not even adding these new products to the cart.

    In the debugging mode it is displaying the message: Customer matched zone “Brasilia”, where Brasilia is a city registered in the shipping methods.

    Any idea what that might be?

    • This reply was modified 7 years, 11 months ago by lucaslvm.
    • This reply was modified 7 years, 11 months ago by lucaslvm.
Viewing 3 replies - 1 through 3 (of 3 total)
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