Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Yani

    (@yaniiliev)

    Hi Danbru,

    We are following up with this ticket in ZenDesk. Let’s use it for futher communication.

    Thanks!

    Thread Starter danbru

    (@danbru)

    How can I connect with you there? Link?

    Plugin Author Yani

    (@yaniiliev)

    The ticket is:
    https://servmask.zendesk.com/agent/#/tickets/274

    You should have received an email to your gmail address with a response from Bobby.
    Let me know if you haven’t

    Thread Starter danbru

    (@danbru)

    Never recieved the email – sorry!

    Thanks for the quick reply.

    It would have been helpful if the resolution to this problem was actually posted on the forum, not just dealt with privately? I have the same issue with the plugin, and can’t see how this has been resolved.

    Cheers

    Plugin Author Yani

    (@yaniiliev)

    Hi @pixelsparks,

    danbru didn’t follow on that issue. We asked him a few follow up questions that would let us determine the issue.

    Could you submit an entry using the report a problem link in the plugin, when you do so we will receive the error that is happening on your install and will tell you how to proceed.

    I totally agree with posting the resolution here, it’s just there wasn’t a resolution yet.

    I will await your entry and see what the issue is.

    Thanks!

    Hi Yani,

    Ok thanks, I’ve submitted the report in the plugin.

    Cheers

Viewing 7 replies - 1 through 7 (of 7 total)
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