Error throw call

  • Resolved 20supriya

    (@20supriya)


    4 years, 10 months ago

    Hello, I’m unable to detect which plugin may be causing an issue here. Each time someone leaves a comment they are taken to a page with the following error:
    Error thrown Call to undefined function mysql_escape_string()

    The comment goes through but is there a way to resolve this?
    Example page:
    [ redundant link removed ]

    • This topic was modified 4 years, 10 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install and activate “Health Check”: https://www.ads-software.com/plugins/health-check/
    It will add some additional feature under create a new menu position Tools > Site Health.
    On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/

    Thread Starter 20supriya

    (@20supriya)

    Thanks. Yes I can install plugins so might go down that route. Else, will seek theme support.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error throw call’ is closed to new replies.