Error: transaction can not be started

Hey there,

Thanks for the awesome Sisow for WooCommerce plugin with WordPress.

I am trying to get WooCommerce working again for a shop that only opens in November annually and uses Sisow iDeal as payment option. The situation of last year did not work anymore when attemption a transaction, so now in an update process.

Have updated to recommended versions:
Wordpress 5.7.3
WooCommerce 5.8.0
WooCommerce Sisow 5.5.8 https://nl.www.ads-software.com/plugins/sisow-for-woocommerce/
PHP 7.4

Initially there was an error requiring an address. Now adding the country as required field resolves that.

Next error states the transaction can not be started:
“There was an error starting the transaction, please try again or choose another payment option”
“Er is een fout opgetreden bij het starten van de transactie, probeer het opnieuw of kies een andere betaalmogelijkheid”

Have checked the Sisow account details; correct. Tried different payment options; same error (even manual bank transfer). Tried the full address as required. Tried billing and/or shipping address. The error persists.

Do you have a suggestion for fixing this error with starting the transaction?

Your help would be much appreciated.

Best regards,
Arne.

### WordPress Environment ###

WC Version: 5.8.0
REST API Version: ? 5.8.0
WC Blocks Version: ? 5.9.1
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.7.2
Log Directory Writable: ?
WP Version: ? 5.7.3 - Er is een nieuwere versie van WordPress beschikbaar (5.8.1)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: nl_NL
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.24
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.21-MariaDB-log-cll-lve
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.6.0
WC Database Prefix: wp1_
Totale databasegrootte: 23.68MB
Database datagrootte: 15.44MB
Database index grootte: 8.24MB
wp1_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp1_woocommerce_order_items: Data: 0.22MB + Index: 0.09MB + Engine InnoDB
wp1_woocommerce_order_itemmeta: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp1_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp1_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp1_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp1_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_actionscheduler_actions: Data: 0.03MB + Index: 0.13MB + Engine InnoDB
wp1_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp1_comments: Data: 1.09MB + Index: 0.42MB + Engine MyISAM
wp1_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp1_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_mailpoet_mapping_to_external_entities: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp1_mailpoet_newsletters: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp1_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_mailpoet_newsletter_templates: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp1_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_mailpoet_segments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp1_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp1_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp1_mailpoet_subscribers: Data: 0.13MB + Index: 0.13MB + Engine InnoDB
wp1_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_mailpoet_subscriber_segment: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
wp1_mo_campaign_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_mo_campaign_logmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_mo_conversions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_mo_email_campaignmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_mo_email_campaigns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_mo_optin_campaignmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_mo_optin_campaigns: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1_options: Data: 0.84MB + Index: 0.08MB + Engine MyISAM
wp1_pbs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_pmxe_google_cats: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
wp1_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_postmeta: Data: 3.92MB + Index: 2.38MB + Engine MyISAM
wp1_posts: Data: 0.75MB + Index: 0.30MB + Engine MyISAM
wp1_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp1_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp1_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp1_usermeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp1_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp1_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp1_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp1_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp1_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp1_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp1_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_wysija_campaign: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_wysija_campaign_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_wysija_custom_field: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_wysija_email: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp1_wysija_email_user_stat: Data: 0.30MB + Index: 0.00MB + Engine InnoDB
wp1_wysija_email_user_url: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp1_wysija_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_wysija_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_wysija_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_wysija_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp1_wysija_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_wysija_url_mail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_wysija_user: Data: 0.27MB + Index: 0.08MB + Engine InnoDB
wp1_wysija_user_field: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_wysija_user_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp1_wysija_user_list: Data: 0.16MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 34
custom_css: 1
customize_changeset: 3
faq: 2
hrf_faq: 2
mailpoet_page: 1
nav_menu_item: 11
page: 16
post: 2
product: 1
product_variation: 2
revision: 239
shop_order: 1638
shop_order_refund: 32
sp_faq: 2
ufaq: 30
woc_hour: 1
wpsm_faq_r: 2
wysijap: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (18) ###

404 To Homepage: door LittleBizzy – 1.1.0
All-in-One WP Migration: door ServMask – 7.50
Code Snippets: door Code Snippets Pro – 2.14.2
Disable Comments: door WPDeveloper – 2.2.3
Onderhoudsmodus: door Lukas Juhas – 2.4.4
Llorix One Companion: door Themeisle – 1.1.1
Loco Translate: door Tim Whitlock – 2.5.5
MailPoet Checkout Subscription for WooCommerce - Legacy: door Sébastien Dumont – 4.0.1
Ship Per Product: door CedCommerce – 2.0.7
WooCommerce Sisow betaalmethoden: door Sisow – 5.5.8
Ultimate FAQ: door Etoile Web Design – 1.8.27
Checkout Field Editor for WooCommerce: door ThemeHigh – 1.5.0
Advanced Order Export For WooCommerce: door AlgolPlus – 3.1.9
WooCommerce: door Automattic – 5.8.0
WP Downgrade | Specific Core Version: door Reisetiger – 1.2.2
WP Mail SMTP: door WPForms – 1.7.0
WP Rollback: door Impress.org – 1.7.1
MailPoet 2: door MailPoet – 2.16

### Inactive Plugins (4) ###

Really Simple SSL: door Rogier Lankhorst
Mark Wolters – 3.2.6

SSL Insecure Content Fixer: door WebAware – 2.7.2
WooCommerce (nl): door Pronamic – 1.1.7
WooCommerce Maintenance Mode (Free Version): door Matt Royal – 2.0.1

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Winkelbasis: #12 - /winkel/
Winkelwagen: #13 - /winkelmand/
Afrekenen: #14 - /afrekenen/
Mijn account: #15 - /mijn-account/
Algemene voorwaarden: #17 - /algemene-voorwaarden/

### Theme ###

Name: Naturelle
Version: 1.0.5
Author URL: https://www.themeisle.com/
Child Theme: ?
Parent Theme Name: Llorix One Lite
Parent Theme Version: 0.2.17
Parent Theme Author URL: https://themeisle.com/
WooCommerce Support: ?

### Templates ###

Overrides: naturelle/woocommerce/checkout/form-checkout.php
naturelle/woocommerce/checkout/thankyou.php versie 3.2.0 is verouderd. De hoofdversie is 3.7.0
naturelle/woocommerce/emails/customer-completed-order.php
naturelle/woocommerce/single-product/add-to-cart/variable.php versie 3.4.1 is verouderd. De hoofdversie is 3.5.5

Outdated Templates: ?
					
					
						Leer hoe te updaten

### Action Scheduler ###

Afgerond: 57
Oldest: 2021-11-08 15:18:51 +0100
Newest: 2021-11-08 16:36:54 +0100

### Status report information ###

Generated at: 2021-11-08 16:48:13 +01:00