Error, Unable to access template database, please try re-loading the page.

  • Resolved coingroup

    (@coingroup)


    1 month ago

    Hello,

    I keep getting this error at the last step of setting up the plugin. I have deactivated all of the plugins to make sure there isn’t a conflict. I am still getting this error.

    Do you know what the issue could be?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Eze

    (@chieze)

    Hi @coingroup,

    Glad you reached out, happy to help.

    I understand you weren’t able to view the AI Starter Templates. The issue has been resolved, and?I can confirm that the AI Starter Templates are now accessible. Here is a screencast for your reference:
    https://share.zight.com/v1uqxNyO
    ?
    If the issue persists, kindly?click the “Sync with Cloud” icon.
    ?
    Please let us know if the error message doesn’t go away, and still unable to view the AI Starter Templates.
    ?
    Cheers,
    Eze

    Plugin Support karlalevelup

    (@karlalevelup)

    Hi?@coingroup

    Just checking in on this topic. Do you still need assistance here?

    If you’re all set, I will proceed to close this topic. If you still need help, just reply to this thread and we’ll stay with you until everything is resolved.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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