Error: Unable to accurately detect IPs

  • Resolved zztype

    (@zztype)


    7 years, 12 months ago

    All 105 of my Wordfence installs updated to 6.2.7 this morning. This afternoon, I’m starting to get email from many of those installs stating:

    This email was sent from your website “Linda Fong Studio” by the Wordfence plugin.

    Wordfence found the following new issues on “Linda Fong Studio”.

    Alert generated at Thursday 1st of December 2016 at 03:40:27 PM

    Warnings:

    * Unable to accurately detect IPs

    So far, I have gotten this message from seven of my sites. I anticipate receiving more of them.

    Please advise.

Viewing 15 replies - 1 through 15 (of 66 total)
  • Thread Starter zztype

    (@zztype)

    My apologies, the WordFence installs all updated to 6.2.7; my WordPress installs are all on 4.6.1.

    Plugin Author WFMattR

    (@wfmattr)

    Hi,

    Sorry to hear you’re having trouble with this. It is part of a new scan in version 6.2.7 that detects whether your site has a reverse proxy, to help set a Wordfence setting accurately. If our server can’t reach a specific URL on your site, it can’t detect the correct IP, but it’s possible the settings on the site are ok.

    There is some information about the error you received here:
    https://docs.wordfence.com/en/Misconfigured_How_does_Wordfence_get_IPs_notice

    Can you tell me if the sites are all on a single server? Also, are you using any other security plugins in addition to Wordfence, or security software on the server, like “Mod Security”?

    -Matt R

    Yeah, my site just gave this as well – REMOTE_ADDR works fine on the site, so I’d like to know what’s up as well.

    Hello,

    I have a similar problem. 1 Dec 2016 I updated the Wordfence plugin on all your websites. Five sites, a list I can send a personal message to the author of the plugin. After updating the plugin, when scanning, a warning message appears – Unable to accurately detect IPs.

    Important additional information:
    Hosting: Apache (without Mod Security), PHP 5.6.28 (FastCGI), Memory: 512MB
    WordPress: 4.6.1
    Wordfence version: 6.2.7 (Protection Level: Extended Protection)
    Firewall Status Wordfence: enabled and protecting
    Setting “How does Wordfence get IPs”: Let Wordfence use the most secure method to get visitor IP addresses
    Other security plugins: NO

    I would be very grateful if you could help me!
    Thank you!

    P.S. I apologize for bad English.

    I just got the same thing. Wordfence was doing fine detecting IPs before. Is there a bug in the update? I just rescanned and have no errors.

    Our firewall has many entries blocking attempts to connect to WordFence outbound, on TCP 9050. I would think that most shared web hosts are blocking outbound traffic other than on standard ports. Is it possible that this new test is using port 9050, and if so, would we all be getting this “Unable to accurately detect IPs” message if the web server is blocking outbound port 9050?

    – Scott

    I also am getting this IP detect error message on a number of WordPress sites hosted on my dedicated server. I never saw this error before my recent Wordfence update.

    I’d love to know:

    1) How to correct the issue (if possible).

    2) If I can safely ignore this if no fix is available.

    Thanks.

    same problem here on centos6

    Two of my sites hosted on the very same server all my others are are displaying this issue too.

    This seems to have something to do with the cache. These site BOTH just lost the Performance option so I could NOT delete the cache. Installing a cache plugin, and then deleting the cache did NOT work either.

    Please find a fix?

    • This reply was modified 7 years, 12 months ago by Trish.

    Test Results: How does Wordfence get IPs
    —————————————–
    test1 default = problems found

    test2 PHP REMOTE_ADDR = Congratulations! No security problems were detected by Wordfence.

    test3 default = problems found

    test4 PHP REMOTE_ADDR = problems found

    test5 PHP REMOTE_ADDR = Congratulations! No security problems were detected by Wordfence.

    I will leave setting @ PHP REMOTE_ADDR (option 2 on your dropdown list

    Neil

    Thread Starter zztype

    (@zztype)

    Most, but not all the sites I manage are in my GoDaddy Ultimate Linux Hosting account.

    I manage several other sites not in my hosting account, but I believe all are on GoDaddy.com.

    All of my sites run WordFence Security. All my sites run Bulletproof Security.

    Some but not all of my sites also run iThemes Security. Mostly to mask the login page.

    Not all of the errors are from sites with iThemes Security, though a couple are running this plug-in.

    Thanks for any insight.

    Aloha.

    Hi, got the same issue on several sites hosted by different compannies. What does ” whether your site has a reverse proxy” mean? I’m no native speaker, and apparantly my technical English is not good enough. I don’t understand the problem.

    Same with me. Posting so that I get to see the server fix, hope it’s an easy one!

    Thread Starter zztype

    (@zztype)

    So far, 21 of my 105 WordPress sites are reporting this problem.

    Same here, however if I now run the scan again, the message does not appear again.
    Tested this in one website that had this message, not all the others so far.

Viewing 15 replies - 1 through 15 (of 66 total)
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