Error. Unable to login after update

  • Resolved avz

    (@avz)


    2 years, 2 months ago

    Hi there,

    After an update to Woocommerce to 6.9.1 we had issues login in.
    A different useraccount made it able to login once again.

    We turned off the fastcgi_intercept_errors on Nginx.

    This was the error, supplied by our host:

    2022/09/14 12:00:07 [error] 2898984#0: *744556 FastCGI sent in stderr: "P message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Coupon::offset

    It seems the coupon function caused it.
    Could you please take a look if this is serious, or is it already fixed in 6.9.2?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello there,

    I’m sorry to hear that ??

    You can update your WooCommerce version. You can get the latest here.

    You can go to your site via your FTP manager (Please be sure to request assistance from your web host). Locate the wp-content/plugins and in that folder replace woocommerce with the folder from the latest WooCommerce download (once it is unzipped). You can also rename the previous WooCommerce version folder to something like WooCommerce_old, then paste the new WooCommerce folder.

    The data of WooCommerce is stored in the site’s database so replacing the WooCommerce plugin will not delete orders, products, customers, etc. Of course, it is always good to have a backup.

    Does that make a difference? Please let us know how it goes.

    Thread Starter avz

    (@avz)

    Thanks. This seems to fix it.

    Plugin Support Rafy a11n

    (@nawaz0705)

    Hi @avz

    Thanks. This seems to fix it.

    Awesome!

    I am marking this thread as resolved, but please let us know if any additional issues arise!

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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