Error: Unable to process your form

  • Resolved asragreg

    (@asragreg)


    2 years, 2 months ago

    Users of our on-line form are receiving an error when they click the “Send Your Message” button after filling out the form. Error, in a RED bar says “We were unable to process your form, please try again.” If they click the button a second time, the message seems to go through. How can we correct this?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @asragreg,

    We have submitted the form, but we did not find any issues. It seems your site has a cache, so you are having difficulties submitting the form.

    We suggest excluding the form page from your cache plugin settings, or you can consult with the respective cache plugin author once.

    Regards!

Viewing 1 replies (of 1 total)
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