Error Uncaught Value FrontendScan

  • Resolved gfriedrich

    (@gfriedrich)


    2 years, 5 months ago

    Hi,

    we are getting this error message:
    (Redacted some)

    2022/09/23 15:08:57 [error] 64434#64434: *1684677 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught ValueError: DOMDocument::loadHTML(): Argument #1 ($source) must not be empty in /www/XXXXXX/public/wp-content/plugins/security-malware-firewall/lib/CleantalkSP/SpbctWP/Scanner/FrontendScan.php:370

    this results in occasionally fatal error page on the website

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Seems like the error is from Security plugin. Please try to re-install the plugin with the Complete deactivation option enabled.

    1. Enter the Security by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Security by Cleantalk -> General settings tab)

    2. Check the last settings “Complete deactivation” and save changes.

    3. Deactivate the plugin on the “Plugins” page in WordPess Dashboard.

    4. Then delete it.

    5. Install the latest version of the plugin from WordPress catalog.

    Did it help?

    Thread Starter gfriedrich

    (@gfriedrich)

    Thank you very much. That might have been the solution. I am monitoring, if the error comes back, so far looking good.

    Thread Starter gfriedrich

    (@gfriedrich)

    Now I get this error:

    2022-09-23 20:18:41: Updating firewall: RENAME TABLE: TEMPORARY TABLE IS NOT EXISTS: wp_spbc_firewall_data_temp

    Plugin Support katereji

    (@katereji)

    Hello.
    Could you please check now?
    According to my info there are no errors at this time.

    Thread Starter gfriedrich

    (@gfriedrich)

    2022/09/24 07:47:08 [error] 64434#64434: *1705342 FastCGI sent in stderr: “PHP message: PHP Warning: Undefined property: stdClass::$publish in /www/xxxxxx/public/wp-content/plugins/security-malware-firewall/lib/CleantalkSP/SpbctWP/Scanner/Frontend.php on line 222PHP message: PHP Fatal error: Uncaught ValueError: DOMDocument::loadHTML(): Argument #1 ($source) must not be empty in /www/xxxxxx/public/wp-content/plugins/security-malware-firewall/lib/CleantalkSP/SpbctWP/Scanner/FrontendScan.php:370

    Plugin Support katereji

    (@katereji)

    For further investigation please contact us by our private Ticket System:
    https://cleantalk.org/my/support/open

Viewing 6 replies - 1 through 6 (of 6 total)
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