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felipecogumello
(@felipecogumello)

2 years, 5 months ago
I installed the plugin to evaluate if I could configure and index my site through the API.
I have already generated the api key more than once,
I have already ensured that I am the verified owner of the site,
.
I got this undefined error (the error log is below) and I haven’t been able to solve the problem yet.

The log is here:
```
10:32:59 update: https://coworkingcuritiba.com.br/
{
 "readyState": 4,
 "responseText": "Há um erro crítico no seu site.<a href=\"https://www.ads-software.com/support/article/faq-troubleshooting/\">Saiba mais sobre a como resolver problemas do WordPress.</a>",
 "status": 500,
 "statusText": "error"
}
--------------------------------------------------------
```
The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

bfrye26
(@bfrye26)

2 years, 5 months ago

it seems to be a bug in the new version. 1.1.13 is still working. Had the same issue.

Thread Starter felipecogumello
(@felipecogumello)

2 years, 5 months ago

Did you found a sollution? @bfrye26

bfrye26
(@bfrye26)

2 years, 5 months ago

I went back a version, as I mentioned, 1.1.13 works, so downloaded that and seemed to all work as expected.

Thread Starter felipecogumello
(@felipecogumello)

2 years, 5 months ago

@bfrye26 I just tried with the version 1.1.12 and also 1.1.14. I was using the 1.1.13 when the error happened.

Thread Starter felipecogumello
(@felipecogumello)

2 years, 5 months ago

I’m still without a solution! I saw in another thread that rankmath asked to try somethings.

I’m trying today do follow the troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/
And this video tutorial as well: https://youtu.be/FcIWRhcUP2c

macsopinion
(@macsopinion)

2 years, 3 months ago

I am having the same problem. I am sending index requests from the proper URL.

RAW REPORTING TEXT:

5:42:18 PM update: https://macsopinion.com/the-german-sheppard/
{
“readyState”: 4,
“responseText”: “There has been a critical error on this website.Learn more about troubleshooting WordPress.”,
“status”: 500,
“statusText”: “error”
}
——————————————————–

Plugin Support Rank Math Support
(@rankmathteam)

2 years, 3 months ago

Hello @macsopinion

When you are seeing error code 500 and the message, There has been a critical error, then the details of the error will be in the error log.

Can you please share the error log so we can assist further?

Looking forward to helping you. Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Error undefined (500) could not index my website’ is closed to new replies.