error undefined

  • baursnes

    (@baursnes)


    4 months ago

    I have used this superb plug-in om several sites with great result. But on my new site I just get an “Error undefined” when I run the test. I have tried all settings and even deactivated and reactivated the plug-in.

    I’m not a programmer so I have limited possibilities to change the code. A little change in the PHP files can I do using Notepad++, but not much.

    Can someone please help me figure out what’s wrong?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author webaware

    (@webaware)

    G’day baursnes,

    First things first, your websites doesn’t have a valid TLS certificate. That’s might be why the unknown error, as well. Mozilla says it’s a self-signed certificate.

    Beyond that, I recommend checking the website error log. You can find your website error log through your hosting control panel, usually under a button called Logs. If you’re not sure where to find it, you can tell WordPress to write errors to the file wp-content/debug.log by editing your wp-config.php file. Find the line that says:

    define('WP_DEBUG', false);

    And replace it with this:

    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);

    NB: you should change it back when you’re finished, because debug mode slows your website down a bit!

    cheers,
    Ross

Viewing 1 replies (of 1 total)
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