Error: Undefined constant “Elementor\GRAPHINA_LITE_URL

  • Resolved fmashrak

    (@fmashrak)


    2 months, 2 weeks ago

    lite version is activated but when Pro version is activated, gives the following error and crashes the site,

    Error: Undefined constant “Elementor\GRAPHINA_LITE_URL

    It’s a multisite

    • This topic was modified 2 months, 2 weeks ago by fmashrak.
    • This topic was modified 2 months, 2 weeks ago by fmashrak.
    • This topic was modified 2 months, 2 weeks ago by fmashrak.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • I am having the same exact issue without the multisite parameter.

    • This reply was modified 2 months, 1 week ago by ioakimidisg.
    Plugin Author Iqonic Design

    (@iqonicdesign)

    Hello,

    We have checked the free version of the plugin, and it is working fine. Could you please confirm that you are using the latest versions of both the pro and free plugins?

    Thanks,
    Team Iqonic

    Thread Starter fmashrak

    (@fmashrak)

    Graphina 2.0.1

    GraphinaPro – 2.1.0

    The free version isn’t working either, it works in Elementor Editor but when you click preview to see the page or send a link to the page, it is just a blank square https://maoz-il.org/graphina-test/

    • This reply was modified 2 months, 1 week ago by fmashrak.
    Plugin Author Iqonic Design

    (@iqonicdesign)

    Hello,

    Could you please confirm whether your website supports SVG? If not, kindly enable SVG support and check again by disabling the caching plugin.

    If you have the pro version, please open a support ticket using the following URL:
    https://iqonic.desky.support/

    Thanks

    Plugin Author Iqonic Design

    (@iqonicdesign)

    Hello,

    We haven’t received any response from you, so we will close this support request for now. If you have any further questions or issues, Feel free to raise a new support.

    Thank you,
    Team Iqonic

Viewing 5 replies - 1 through 5 (of 5 total)
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